ComplaintsforECS Construction
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Complaint Details
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Initial Complaint
23/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I entered into an agreement with ****, ECS Construction, that stated he would build a 3-bedroom basement apartment and renovate the main floor at * ********** ****** ********, Ontario, on December 09, 2022. The agreement stated that he will have the basement fully finished in 8 weeks starting from the date he receives the city approval which was made available to **** on the 21st of December 2022. As per the terms of the agreement, the final completion of the renovation of the basement was supposed to be done by February 28, 2023. Our agreement in part stated that you will build a 3-bedroom basement at a cost of $70,000. The basement feature agreed to be 3 bedrooms with 3 kitchens and 3 washrooms with shower glass. The terms of payment include an advanced payment of $61,250 for the full completion of the basement and ready for inspection by the city. The balance of $8,750 is due at the full completion of the basement apartment. The sum of $59,500 representing 85% of the project value has been paid to ****. ****** ***** ** *** ******** ******** *** ******* ** *** *** ******** **** ***** Unfortunately, as of date, the fair value of the work you have done can be put at about $20,000 with no aspect of the work completed. The framing, drywalls, painting, windows, flooring, electrical, washrooms tiling and shower glasses, rooms, living rooms, kitchen cabinets, washroom cabinets, etc., has only been partially constructed or not done at all. I became concerned after **** abandoned the job for months and admitted to neglecting my job because he took on another job elsewhere. Your neglect and failure to meet the set deadline has caused me a loss of planned rental income of more than $30,000 and other costs including interest on the funds. I am therefore formally demanding a refund of the sum of CAD30,000 being the equivalent fair value of work not done from the CAD59,500 advanced to you/your company towards the building of the said basement apartment.Business response
24/06/2023
What ever he file there is totally nonsense my contract is $100000can for a legal basement of two legal rooms one kitchen and one bathroom on half of the basement and then one bedroom on the other side during the project he started to complain about mortgage payments and he is losing money then comes to one part of the project where the inspector failed the inspection due to his stupidity whereas the inspector requested an engineer sign off which he supposed to pay and promised and refused to pay after he got it done Then he started to stared to request extra work such as preparing for two illegal washrooms and two kitchen which was done and never got paid for when he saw it was completed he never showed up on the property during the day only at night after we left then one month there was no payment every time I asked him for money he had mortgage payments issue till I had no choice but to stop the project
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.