2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from SHAWNA F
5 stars14/07/2024
My husband and I bought our home a year ago and wanted to update all of the windows, 2 sets of double doors, and a side door. We happened to be in the area of the Direct Pro Windows & Doors office one day and decided to pop in and see if we could speak with someone. We met with Eugene - with the amount of time that he spent with us going over all of the options and colours, showing us the different types of windows they offered and explaining why they were superior to other companies, and the price that was offered, we knew that we found the right place. Eugene was very patient, knowledgeable, trustworthy, and really listened to what it was that we were looking for and how we envisioned our home to look after the new windows and doors were installed. All of our windows and doors were installed in 3 days. The total amount of time from the time of measurement to time of installation was 5 weeks, which was fantastic. Anton and his team were punctual, meticulous, and very friendly. We are very happy with their handiwork. We were also able to take advantage of the Greener Homes Rebate and received a nice sized rebate back from the government for our new energy efficient windows, which was a nice bonus. Thank you to Eugene and everyone at Direct Pro Windows & Doors. We are really happy with the upgrades and the facelift that you have given our home!Review from Matthew A
5 stars11/07/2024
We had all of our windows replaced with Direct Pro in the fall of 2023. We received quotes from 2 other companies. In the end, we chose Direct Pro because of what they could do for us, in terms of turnaround time and the trust we had in our their sales rep, Rick. The window quality and options available they offer are better than the other companies we initially spoke with. Rick was able to set us up with an auditing company who contacted us to set up the pre-inspection and post-inspection for the greener homes rebate, which saved us time having to do that ourselves. The installation team of Sergey and his crew were amazing. All of our windows were installed within the 2 days (only took them about 1.5 days to complete) and they look great! Thank you Rick, Sergey and the rest of the team at Direct Pro Windows & Doors
Direct Pro Windows & Doors Inc Response
12/07/2024
Thank you *******, We are thrilled you had a positive experience, & thank you for your review!
Customer Review Rating
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