Business ProfileforTransCanadian Van Lines

I hired Transcanadian Van Lines for a full service move from Saint-Bruno, QC to New Market, MD in August of 2022. As part of the sevice I paid for premium insurance which was the broader and most complete insurance package they offered an amount of USD$1,740. There were several items that arrived broken from the moving, and also demage to the house during devlivery of the goods in New Market. My house in New Market was brand new construction and had passed an inspection just a few days before the moving company arrived. Due to the demages to the house and my goods I filed an insurance claim during the time allowed in our contract for a total of CAD$1,945 along with pictures and explanation of the damage in September 2022. After months of following up with them they finally came back in January 2023 with an settlement offer of CAD$435 which I refused. After a few interactions they returned in March with an offer of CAD$600 but requiring me to sign a release form releasing them from any further claim. I would like to either receive my claim request of CAD$1,945 or a refund of the premium insurance payment I made to the of USD$1,740. Thanks you. *******