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Business ProfileforComparAction
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning sales practices. The allegations predominantly revolve around consumers reporting unauthorized enrollment in long-distance plans. Numerous individuals have detailed instances of being contacted by ComparAction under deceptive circumstances or without proper authorization. Furthermore, there are concerns raised by certain consumers regarding the targeting or misguidance of elderly family members, leading to difficulties when attempting to cancel services. On April 19, 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
The business responded on May 10, 2024, and agreed to take the following actions:
1. We will review our Agent’s training
2. We will verifying all enrollments are valid.
3. We will meet with our Managers and supervisors explaining the importance of these
allegations.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Dorval, QC H9P 2M9
- BBB File Opened:
- 19/6/2020
- Number of Employees:
- 1
- Business Management
- General Manager
- Fatima Abaraw, Operations Manager
- Contact Information
Principal
- General Manager
Customer Contact
- Fatima Abaraw, Operations Manager
Customer Complaints
236 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
26/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
87 Customer Reviews
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Most Recent Customer Review
Debra B
29/07/2024
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