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ComplaintsforCanadian Tire
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Complaint Details
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Initial Complaint
13/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought A brand new lawn mover machine on Sep 12th at 2.48pm at this location Saint Dorothe. Bring them home , start it doesnt work . Ofcourse when you want to start the engine , the engine should have gas on it . Finally its doesnt work Brandnew machine not work ,of course we have to bring them back for refund They all answer no refund if gas on it ( how do you start the engine without gas ???????? And how you know the machine not work if you dont start the engine ????? They dont want to take it back They tell me to bring to the company to fix it ???? What ? Did i buy the used machine or brandnew ?? Did I pay the money for Canadiantire ?? Or another company ?? They told me the machine under garanteed ( ??? ) the machine only garanteed if i used but we never used even 1 second They cant answer like that to customer They tell us to wait 1h to check it again So after 1h waited for them to started the engine they even can not start it .. so they sold the defected machine to people ?? Is it they sell the defected machine to client ?? We want to speak to Director they said come back tomorrow How come the big company treat the client like this way ? How come they tell the client go fix the machine just right after they bought 2hours ago by themself How come they sold the machine that not work to client and tell client go fix the problem by themself ?? Can anyone has the same problem like us Im not surprised why they have so many bad reviews on googleInitial Complaint
16/12/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was charged on my debit card twice amount 45.97 On the same date in the same hours
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.