Business ProfileforQuattro Tires

Order C-******* on April 08, 2024, I contacted ******** for buying a complete set of 4 Continental Contact 7 winter tires on silver alloy rims.During the phone conversation with ********, i was asking about tires DOT that they sending, she was saying usually a year or a little over a year old but not like 3 year old tires.I received the set on Apr.23 but the rims sent were Black, not Silver as requested.I Contacted Quattro Tires right away, mentioned the issue and was confirmed with ****************************** that it was an error and agreed to replaced with a Silver finish rims set.the wrong set was picked up and the new set was delivered on May 08, 2024.This time when i unpack the set, as they are winter tires and are directional tires, the two tires on one side are 4 year old tire made in ******* and the the other 2 tires on the other side are 3 year old made in ******. Also the lug nuts set came with the set is Black, not Silver.I immediately mentioned to Quattro Tires about this issue belongs to Safety concern, each side tires are not having exactly the same quality and performance when they are productions from different manufacturing countries and will give an unbalanced effects in case of emergency, also 4 year old tires are reaching 2/3 of they life expectancy ( 6 years) to give proper performance.I requested for sending them back for a refund.****************************** replied as the paragraph below:" If it happens that you still want to return the set, a transport fee of $88, a handling fee of $40 as well as a restocking fee of $124.79 plus taxes will be deducted from the refund upon return."I Also sent an email to their Manager **** for comments but got ignored.I am really not satisfied with this kind of service at all and want the consumer to be awared of my case and think twice before putting and order with Quattro Tires.