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Find a Location

Yellow Pages has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Yellow Pages

      1751 Richardson, Suite 2.30 Montreal, QC H3K 1G6

    • Yellow Pages Group

      2891 Sunridge Way NE Calgary, AB T1Y 7K7

    • Yellow Pages

      Dartmouth, NS B3B 1S9

    • Yellow Pages Group Co.

      600 - 1500 Don Mills Rd North York, ON M3B 3K4

    • Yellow Pages

      200 South Alto Mesa Dr. El Paso, TX 79912

    Business ProfileforYellow Pages

    Directory Advertising
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    176 complaints closed in last 3 years

    56 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Yellow Pages has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Yellow Pages

        1751 Richardson, Suite 2.30 Montreal, QC H3K 1G6

      • Yellow Pages Group

        2891 Sunridge Way NE Calgary, AB T1Y 7K7

      • Yellow Pages

        Dartmouth, NS B3B 1S9

      • Yellow Pages Group Co.

        600 - 1500 Don Mills Rd North York, ON M3B 3K4

      • Yellow Pages

        200 South Alto Mesa Dr. El Paso, TX 79912

      Headquarters
      1751 Richardson, Suite 2.30, Montreal, QC H3K 1G6
      BBB File Opened:
      12/9/2007
      Years in Business:
      116
      Business Started:
      1/1/1908
      Number of Employees:
      1
      Alternate Business Name
      • Pages Jaunes
      Business Management
      • General Manager
      Contact Information

      Principal

      • General Manager

      Customer Contact

      • General Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      176 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      28/03/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I worked with a sales agent to purchase 4 months of advertising for $350 per month. I had a fixed amount of $1400 to spend as I had received a grant from the government and would otherwise not be able to afford advertising. We agreed on a 4 month term. The marketing agreement that I was sent indicated a service date of 4 months. There was no "initial term" or "variable term" or "renewable term" on the agreement. There was only service start and end dates. I also emailed the sales agent and clearly stated that the service was to end in March. I was then charged another $1400 after the service end date. Upon contacting the company they replied that I needed to cancel my agreement 45 days prior to it ending, despite there being no indication on the contract that it was renewable. Also, I did not provide a pre-authorization agreement for any money to be debited from my credit card after the end date of service. I called to resolve to which they replied my email stating "$350 for 4 months - ending in March" was not acceptable. Their contract to me had zero mention of "renewable" or "renewing".
      Read More

      Customer Reviews

      45 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nadia M

      1 star

      27/06/2024

      I'm a YP customer and have been unable to update my profile for a week due to "system issues." **************** has been unhelpful, with an SLA of "as soon as possible" and advice to "try again next week." Tier 2 support is unavailable. I find this situation unacceptable as someone with an IT and marketing background. Do NOT recommend paying them even for a profile on the website.

      Local BBB

      BBB Canada's Northern Capital Regions and Quebec

      BBB Reports On

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