Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Société de transport de Montréal has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSociété de transport de Montréal

    Transportation Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    800 Rue De La Gauchetière O, Montréal, QC H5A 1J6, Montreal, QC H5A 1J6
    BBB File Opened:
    28/7/2020
    Number of Employees:
    1
    Business Management
    • General Manager
    Contact Information

    Principal

    • General Manager

    Customer Contact

    • General Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On November 1st, I attempted a 94$ purchase for my boyfriend's transit pass with this company. The company placed a pre-authorization on my card yet my screen said the transaction couldn't go through. I expected the pre-authorization to go away, but in fact it settled - yet his transit pass still didn't load! I've attempted contacting the business, their automatic reply is that more urgent concerns are replied quickly. It's been days and still no reply! Is robbery not serious enough for them? I've been robbed basically 100$. I have proof that he had to purchase his transit pass for the month elsewhere. This is illegal.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kashiah B

    1 star

    30/10/2021

    Just had the WORST EXPERIENCE EVER! it is raining outside and I’m waiting for the ** the bus come and I approach the edge of the street in plain view. To which this white male busdriver pulls up to the side and JUST AS I AM ABOUT TO GET CLOSER TO THE DOORS HE PULLS OFF!!!!!! He saw me and he pulls off!! So it’s a red light and he continues driving to the corner as which I catch up and yell her several times and he visibly looks around while in the bus, and then I step onto the road and knock on the door and he just rudely shrugs says no and pulls off! Was it my race? The colour of my skin? Because he saw that I’m a black woman and decided not to pick me up??!?! Like what the heck!! Oh and did I mention that I have my two year old in a stroller the whole time?? WHILE ITS RAINING COLD OUTSIDE! You tell that busdriver on the ****** bus who dismissed me at the temporary bus stop for the ** on *** ************** at the ***** ** stop that racial discrimination while being a PUBLIC SERVER is INTOLERABLE! It’s 9:13 at night! We just left the movies and today easily turns from a happy ending to a bad day to a worse ending in a bad day! Like who hires people like that! IM LITERALLY CRYING RIGHT NOW *** *** ** **** **** **** ********* **** **** **** ****. Montréal is truly a racist city at heart….I HAVE A CHILD AND HE STILL DISMISSED ME!!! DISGUSTING!!!

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.