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          Wingbuddy has 1 locations, listed below.

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            • Wingbuddy

              225 Rue Chabanel O Suite 411 Montreal, QC H2N 2C9

              BBB Accredited Business

            Business ProfileWingbuddy

            Travel Agency
            BBB accredited business

            Contact Information

            225 Rue Chabanel O

            Suite 411

            Montreal, QC H2N 2C9

            Visit Website
            (514) 508-8858

            Business hours

            Closed
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.71/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/5/2023

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Wingbuddy, offers hassle-free travel experiences including tour packages and cruise packages.

            Products & Services

            Wingbuddy offers the following products/services: Ocean Cruise Packages, Organized Tour Packages, Semi-Organized Tour Packages, River Cruise Packages.

            Business Details

            Location of This Business
            225 Rue Chabanel O Suite 411, Montreal, QC H2N 2C9
            BBB File Opened:
            26/10/2020
            Years in Business:
            12
            Business Started:
            13/1/2012
            Business Incorporated:
            13/1/2012
            Accredited Since:
            12/5/2023
            Type of Entity:
            Corporation
            Number of Employees:
            24
            Alternate Business Name
            • Wingbuddy Inc.
            • Wingbuddy.com
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • General Manager
            Contact Information

            Principal

            • General Manager

            Customer Contact

            • General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            26 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/04/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            We booked this tour based on the advertisement on their web site of 16 person MAX groups. They combined 2 groups (for some reason) leading to over crowding, dangerous (in our mind) bus trips with too many people, and a overall horrible time. They then said "All the people agreed to the bigger group", which is outright wrong as we started attempting to contact them 5 days before the tour was over about the situation! This company really mis-lead us into going on a trip we NEVER WOULD HAVE BOOKED had it not been for the promise on their web site of keeping the group to a 16 person MAX size.
            Read More
            Read 25 More Complaints

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Eduardo M

            19/06/2024

            wingbuddy is not a reliable travel agency. They do everything they can to take their clients' money, and once this is a fait accompli, they simply forget that their clients exist, without providing them with any kind of assistance if something goes wrong during their trip.Recently wingbuddy and partners took the money for my trip to *****, which amounted to around seven thousand dollars.To all potential clients of wingbuddy I can say with certainty that you run a high risk of losing your money and your trips if you have the misfortune of contacting such an agency, which only sees its clients' money as its main objective.*******************************

            Wingbuddy Response

            20/06/2024

            Hello,We are very sorry you were unable to enjoy one of Wingbuddy's rich, hassle-free travel experiences. We understand how disappointing it is to miss a trip, especially when looking forward to it.We always emphasize the importance of checking the validity of your travel documents. Unfortunately, you missed this crucial step, resulting in the airline denying your boarding. Our team made every effort to assist you once we were aware of the situation, but it was too late.To prevent such issues, we send three separate communications reminding our passengers to verify their specific entry requirements and documents, which can vary based on your passport, destination, travel dates, and departure location. Additionally, we have partnered with Sherpa to simplify this process, providing clear methods for verifying travel requirements.Again, we are very sorry you were unable to enjoy *****.
            Read 13 More Customer Reviews

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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