ComplaintsforInovago Inc,
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Complaint Details
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Initial Complaint
10/10/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Hello, On September 4th I purchased an espresso coffee maker from this company, ***** * **** However they sent me the wrong product. After several emails, SMS messages and phone calls I was able to return the product which they have received on September 18th. Again, after I return the product, I've written them several times via email and SMS messages but they don't respond or process my refund.They go silent. Very frustrating dealing with them. All I want is to get my money back, after all; it was their mistake to send me something different from what I've ordered. Thank you for your help resolving this issue. ******* ****Customer response
03/11/2023
Just wanted to update you and also thank you for your support regarding my case with ***********.
Yes, they did refunded my money, therefore you can can close the case.
Once again, thank you very much for your help.
******* ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.