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ComplaintsforQuibell Feeds & AG Supplies Ltd.
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Complaint Details
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Initial Complaint
25/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Quibell feeds in melfort. I purchased a bag of dog food for $80 and tax there. They never sent me the bill and thto be paid by etransfer when months later ************** started harassing me sauing i owed 160 now with interest and then weeks later threatening small claims court. Tho i keep asking for a bill they won't send to me. How can these businesses operate with such bullying practices in our day and age. Instead of sending me the bill like asked many times threaten me instead. All i asked is for my bill to pay the debt. Not a bunch of run around.Business response
21/04/2022
Business Response /* (1000, 6, 2022/04/05) */ **************** wanted to buy a bag of ***************** dogfood for a total of $94.35. He had a third party pick up the dogfood and said he would etransfer the money to us but never did. The date of this bill is September 5, 2020. After time went by of sending the bill numerous times to the only address we had, the mail came back to us as "address unknown". He was contacted by social media asking for his new mailing address and phone number. He refused to give it to us. Yes, his bill was now up to approximately $160.00 with incurred interest charges and service fees. He still would not pay. Numerous times he was told to just pay the original amount and that we would forget about the interest. We were more than willing to work with him. We certainly do not consider this "bullying or harrassing". We just wanted to be paid for the product which he received and for him to fulfil his promise to pay. He then reported this to the BBB. All we have ever wanted is to be rightfully paid for a product which he received but reneged on paying. It his been almost 2 years of non-payment.He is not being singled out. Anyone who does not pay as promised will be sent to collections for payment collection. He has been given more than ample time to resolve his debt. By him contacting the BBB also shows that he has no intention to pay his bill so he will be dealt with accordingly. Thank you.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.