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ComplaintsforLong Lake Septic
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Complaint Details
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Initial Complaint
07/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Saturday Jan 28th I sent payment and called Long lake septic to service my septic tank. It appeared that they had changed their hours and did not work Saturdays. They had changed before so I also asked for confirmation on whether they worked Saturdays or not. On Monday I got a rude text message telling me to find another company. Apparently, he felt insulted that I asked him to clarify his hours. He still came to my home on Monday Jan 30th and my mother witnessed him empty our tank. He took the money, and we thought the job was done. On Feb 6th I came home to find my tank overflowing in my driveway contaminating my property. Long lake septic pretended to pump my tank but did not do it causing the overflow. They have refused to return my money even though they did not do the job. As far as I am concerned this is theft.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.