Business ProfileforWe Clean 4 You Cleaning Services

I received a quote on Friday, May 3 for a deep clean on our home. I discussed with the owner that we were getting her home ready for sale, I wanted a thorough spring cleaning, including our blinds, wiping down all of our woodwork, washing all of the interior doors, and spot washing the walls, as well as cleaning our oven and the inside of our oven doors, if possible, as well as a general cleaning. We scheduled the cleaning for Thursday, May 9. When her staff arrived they appeared to be unaware that they were scheduled for a deep clean as I was quoted. I informed what appeared to be the head cleaner what I had discussed with the owner. She informed me she was training the two other people with her, and would let them know that they were to do a deep clean. I provided them with the products to do the woodwork, and specifically mentioned that I wanted the blinds and all of the doors wiped down. When I return to my home after a few hours, I did a brief check around my home and pointed out several things to one of the staff members as well as the owner of things that had appeared to be missed. As I was sick, I tried to give them space to work, and believed that the owner would go over everything before her staff left. After her staff left, I started looking around my home and realized that they had not cleaned the blinds, except for the kitchen one that they did while I was there. They didn’t do the doors, the floors were not washed or vacuumed properly, and much of the woodwork was missed, I was very unsatisfied. I contacted the owner and at that point, she said she would send 2 staff members back for 1 hour to go over what was missed. When my husband arrived home from work, he could see how upset I was, and how poorly the job was done, we both agreed it would take more than 1 hour to do all that was missed. My husband called the owner and left a message, asking her to call us and to not have her staff return, they returned anyways, so we ended up sending them away.