Business ProfileforHair By Nicole Dumelie

On July 12th 2022 I was introduced to Nicole Dumelie at her hair studio to discuss riding a wig I needed for a wedding on Aug 20th in Ontario. I discussed with Nicole the type, length and colour of wig I was looking for and was told I would not be a problem, that same evening Nicole sent me a message letting me know the cost which was around $649.00, she told me I could deposit $600.00 and she would forgo the shipping cost. On July 13th text me her email address to e-transfer the funds, I transferred the money and sent her a text letting her know that I sent it and ask if she received it to which she text back stating she got it. In July 25th I sent her a message asking for estimated delivery time because I was leaving for the wedding on Aug 18th and needed it before I left. She sated she would have a better idea by Wed Aug 3rd but I never heard from her so I text her again on Aug 8th asking if she heard anything and I was told "not yet any day ". Then on Aug 11th I was told it was at customs, then on Aug 12th it still was not in yet, on Aug 13 th she was tracking it and by Aug 16th she was asking me when do I leave for the wedding which I told her I was leaving on Aug 18th. Then I don't hear anything from her until Aug 18th ..... This is what she had to say " I know omg it is so $&?!@ up! I actually drove to the border. They are holding a lot of inventory for businesses due to a new regulation with customs. Apparently bringing stuff in it goes on hold until a broker is assigned. It's really a crappy situation, I have so many friends that have businesses being affected. . This is a new thing with border services. So sorry. It's stressful on both sides ðŸ'"I did not know about this new regulation with border and brokers. I then text her again on Aug 27th but by that point I was getting excuses. It is now Dec 02nd and I still don't have the wig nor have I heard from Nicole.... she was not answering my calls or text messages! ** **** ** ******* ** *** **** * *** *** ****!