Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bennett Dunlop Ford Sales (1993) Limited has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBennett Dunlop Ford Sales (1993) Limited

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Bennett Dunlop Ford Sales (1993) Limited states they offer: Auto repair - Body / Paint. Parts and accessories, Vehicle sales.

    Business Details

    This is a multi-location business.

    Find a Location

    Bennett Dunlop Ford Sales (1993) Limited has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      770 Broad Street, Regina, SK S4P 3N4
      BBB File Opened:
      1/2/1981
      Years in Business:
      48
      Business Started:
      1/1/1976
      Business Incorporated:
      16/8/1993
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      180
      Business Management
      • Mr. Trevor Boquist, Dealer Principal
      Contact Information

      Principal

      • Mr. Trevor Boquist, Dealer Principal

      Customer Contact

      • Mr. Trevor Boquist, Dealer Principal
      • Mr. Shaun Airey, CFO
      Additional Contact Information

      Fax Numbers

      • (306) 566-8238
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      29/01/2024

      Dear Better Business Bureau, On January 17, 2024, I had a scheduled service appointment at Bennet Dunlop Ford for an oil change and hot oil flush. During my visit, the service team recommended additional services, including tire rotation and a PTU flush, as they don't have any previous records about PTU flush. Despite the lack of information about the PTU flush, I agreed to the tire rotation based on their explanation of its importance. I raised a valid concern about why I was not informed about the possibility of the PTU flush being overdue when I purchased the vehicle. Unfortunately, I did not receive a satisfactory response to this query, and my subsequent follow-up emails on this matter remained unanswered. Upon receiving the bill, I noticed discrepancies, including an attempt to charge me the full price for services despite having a note in my profile indicating that the hot oil flush should be free and a 50% discount on the oil change. I promptly contacted the dealership's quick line, and after clarification, the bill was reduced, though the promised 50% discount on the oil change was not honored. Furthermore, I had a separate issue regarding the misplacement of my tires and rims. Initially told that I never kept my tires with Bennet Dunlop Ford, I provided documentation to the contrary, only to have it declined. After a few weeks and unnecessary inconvenience, they eventually located my tires and rims, offering an apology for the confusion. This entire experience has left me feeling as though I may have been taken advantage of, and I am deeply dissatisfied with the level of service and communication at Bennet Dunlop Ford. I still await the promised refund for the overpayment, and the lack of transparency regarding the PTU flush recommendation and tire storage has further eroded my trust in the dealership. Thank you for your time and consideration. Sincerely, **** *******
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Duane H

      1 star

      05/08/2024

      I purchased a truck from the Bennett Dunlop Outlet. It was in terrific well-cared for shape. I had noticed (to me) a bit of a jiggle/bounce on low road imperfections. I mentioned this on Day 1. I took it into Bennett Dunlop service as per the BDO Outlet manager and the experience at Bennett Dunlop from then on was subpar. I had the vehicle in the shop at least 3 times the first weeks after I bought it. My service advisor was Courtney S******. I got some attention while the vehicle was in this initial 30 day 'warranty'. I have an issue with an error message, "Insert NAV card, and USB error". Some parts recommended by Bennett Parts were purchased and didn't solve issues but it was apparently my fault for ordering part that was recommended to me by their Parts Department. Faryn B****** was just as bad. I don't want anything for nothing just an explanation as to why a professional business would put in a part, I rely on the professionals for advice. What do I know from diagnoses? If I had wanted tractor trailer tires would they just order and install? What if I wanted muffler bearings? As a family we had purchased a number of vehicles from Bennett Dunlop in the past but strayed and now I remember why * ***** **** ******** *******. I had no issues trading in a mint **** with incredibly low mileage because I had hoped for a vehicle in similar condition. Now I am looking at $****s of dollars to get rid of a jiggle/bounce that I mentioned to Cam S****** the 1st day. Truck still jiggling and shaking. Everyday after work my back and wrists are sore from the vibration. But I can't afford to fix it. While under this 30 day warranty they couldn't find anything wrong with the shaking/jiggling. I had to ask if the truck could get the wheels balanced, an alignment. They put in a partial part of struts.. *** * ***** *** ******* ****** ***** **** ****** **** ******** **** ***** *** **** ** ** ** ** ** ** *** *** *********

      Local BBB

      BBB Central Canada

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.