Business ProfileforTaylor Lexus Toyota

Motor vehicle accident claim with *** files January 2022. 2020 black Sina Toyota minivan, which was still under warranty with Toyota Canada at the time of the MVA and the dates that it was left at Taylor Autobody in regina. Taylor Autobody did not put a factory bumper on my van, and there are 10-12 other outstanding issues which they didn't fix or messed up while they had or working on the minivan. All the unfixed issues have been documented with *** by March 2022. Booked minivan into Taylor Autobody with ****** for July 2022 because they wouldn't have a courtesy vehicle until then for us to drive while they are attempting to fix the 10-12 outstanding Autobody/mechanical issues. Taylor Autobody and the owner of the establishment argued verbally with ******* and myself. The owner doesn't care and we were told that by him! Therefore, we have to proceed with more drastic measures to ensure the safety of our vehicle because we have 2 children under the age of 4 that ride daily in the minivan. I have lots of documentation and emails asserting the facts that Taylor Autobody is responsible for fixing the vehicle pre-accident working order. *** supports this solution; however, Taylor did not file a "sub" document to do the work last march and now they don't have any recollection of the issues with our minivan, etc. , nor that we waited for a courtesy vehicle. We are seeking an investigation into the ongoing, unsolved mechanical and Autobody issues that are safety issues with our minivan. I will forward all the emails once I have a case number. Sincerely, ***************************