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Find a Location

Ecoline Windows has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEcoline Windows

    Window Installation
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 26/10/2023

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ecoline Windows states that they offer residential window replacement.

    Products & Services

    Ecoline Windows states that they offer residential window replacement.

    Business Details

    Location of This Business
    155-199A N Leonard Street, Regina, SK S4N 5X5
    BBB File Opened:
    26/10/2015
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/2010
    Business Incorporated:
    8/10/2019
    Accredited Since:
    26/10/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Business Management
    • Mr. Ryan Jones
    Contact Information

    Principal

    • Mr. Ryan Jones

    Customer Contact

    • Mr. Ryan Jones
    • Arkadi lykovsky, Director General
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Ecoline installed windows throughout the main floor of the house in the fall of 2022. I have a window extended warranty package for 25 years. on Easter Sunday, April 9, 2023, it got really hot in the living room due to the heat coming into the living room window. Even the blinds got hot. on May 30, 2023, I phoned Ecoline because I could not keep my hand on the window because it was so hot. On June 5, 2023, I phoned again. On June 9 of 2023. Someone came out from Ecoline, opened the windows on the side, and said the windows are fine. They blamed the heat on the blinds. November 20, 2023. I phoned eco-line because the windows were very drafty. December 4, 2023, ***** came to check the windows. He discovered bubbles on both side windows due to the heat. Both side windows were warped. He could not close the windows. He told me to tape up the windows and someone will get back to me. December 8, 2023 I phoned Ecoline, but no help. They sent an email saying I have to pay part of the cost of new side windows because they said it was the fault of the blinds. On March 6, 2024 I spoke to service manager, ****, about the problem of the windows getting too hot and the side windows having a bubble so the windows couldn’t even be closed. **** ascertained that the fault was not due to the blinds. he said he would get back to me. I have not heard from him. At Easter this year my daughter and her boyfriend both said the whole window is warped. I occasionally hear a cracking sound coming from the window. To be honest, I’m worried that the window could start a fire. In the last couple weeks the temperature in the house has risen to 21° a couple days and 22° a couple other days. This is when the heat outside has only gone up to 15° or less. I feel the window is very dangerous and the whole window should be replaced.
    Read More

    Customer Reviews

    34 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Augustine A

    5 stars

    12/06/2024

    Mike, Pavel & Team from Ecoline are amazing professionals. From the sales process to the installation of our windows & doors, everything went seamless and perfectly. I'm particularly impressed with the immediate impact our new windows and doors had on our heating/cooling system in our home. * ********* ******* ******** **** *** ********** *** ************ **** **** **** * ****** Good job!

    Local BBB

    BBB Central Canada

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