Business ProfileforSaskatoon North Hyundai

My recent experience at Saskatoon North Hyundai was deeply disheartening, marked by a startling lack of transparency and professionalism. I had my eyes on a 2018 ******** *** ***, listed at $46,000. However, undisclosed issues like visible damage and an e-brake warning became apparent upon arrival. Sales manager, Andre C*******, and trainee Dallen E*******, instead of addressing these concerns, minimized them. This lack of transparency extended throughout our interaction, including high-pressure tactics and withholding crucial vehicle information. Even after insisting on a pre-purchase inspection, the results were initially concealed, revealing several major issues when disclosed. The staff’s demeanor notably shifted when a sale seemed improbable, leading to unwarranted remarks from Mr. E******* about our financial capability and honesty regarding past vehicle repairs. Being newly self-employed, securing finance approval posed challenges due to my optimized tax liabilities, despite affordability not being a problem. This was conveyed to the staff, yet Mr. E******* made sarcastic remarks about my ability to afford the vehicle and insinuated untruthfulness about my financial standing and past experiences. I shared a past experience about high repair costs at luxury dealerships, to which the response from Andre C******* was dismissive and disrespectful, hinting that my recount was exaggerated. Post-visit, Mr. E******* texted, accusing me of fabricating details about my financial condition. His dismissive retorts suggested dishonesty about my circumstances. This wasn’t merely a thwarted car purchase but a reflection of the absence of respect, transparency, and professional integrity at the dealership. It was a lesson in frustration and disappointment, and I hope this serves as constructive feedback for the dealership and a warning to prospective buyers.