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Find a Location

Campground Membership Outlet, Inc. has 1 locations, listed below.

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    Business ProfileforCampground Membership Outlet, Inc.

    Campgrounds

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company is in the business of Campground Memberships, reselling nationwide.

    Business Details

    Location of This Business
    506 US Highway 27, Suite N, Minneola, FL 34715
    BBB File Opened:
    5/3/1996
    Years in Business:
    32
    Business Started:
    2/1/1992
    Business Incorporated:
    5/18/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Chad Hoel, President

    Customer Contact

    • Chad Hoel, President
    • Jennifer Koopman, Office Manager
    • Rita McGuire, Vice President/Treasurer
    • Linda Steele, President/Owner
    Additional Contact Information

    Fax Numbers

    • (352) 242-0548
      Primary Fax

    Phone Numbers

    Customer Complaints

    46 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    We were convinced by this company to sell our Thousand Trails campground membership directly to them for $5,800 rather than list it with them for sale and let them try to find a buyer. It was supposed to be a "faster route to getting paid" and we were told we'd have payment three to four weeks from our saying "yes". We completed all paperwork on February 23d of this year and the membership was transferred to them on March 18. It has now been over two months and we continue to get the runaround about when the payment will be cut. Had I read these other complaints before doing business with them I would never have considered it.
    Read More

    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Les M

    2 stars

    06/29/2024

    My wife and I agreed to have Campground Membership Outlet sell our Thousand Trails Camping Membership. We personally spoke with ******* we would receive a check for $1600.00. we signed documents sent to us from the ** authorizing them to facilitate the transfer of our membership.We keep getting excuses that the ac**unting department is behind a there IT person **mplaining the porting what ever that is.Then I was told by ******* that she thought my check had been processed but she would not be able to verify till Thursday when the ac**untant **mes in but I still did not get any response I have all emails that I have received verifying the information I have included in this **mplaint May 28 2024 Good Afternoon Les,I hope you all had a good holiday weekend.Just wanted to let you know now that your transfer has been **mpleted and we will be sending you a paper check via ************************** once our Ac**unting department gets your file closed out. I would expect in the next **uple of weeks they should be done.Thank you,******* June 12 2024 Hi ***!We will be working with our Ac**untant this weekend to help get her caught up, we are still working through the bugs in our new system. I am sorry for the delay, but will email you the tracking number after I get it to the post office. We are hoping our IT person **mpletes all of the porting, etc this week yet.Thank you,******* June 25 2024 Good Morning Les,I am so sorry, I will have to find out what the oversight must be, I do know she is behind but I thought yours had been processed already.Thank you,******* June 25 2024 Our Ac**untant **mes in Thursday so I will update you, again I do apologize!Thank you,******* Have not heard from them since!!No reply to my email or phone calls

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