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Find a Location

Executive Tour & Travel Services Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforExecutive Tour & Travel Services Inc.

    Vacation Certificates and Vouchers

    Additional business information

    Additional Info:
    According to Executive Tour and Travel Services Inc. it does require copies of the sales script and mail piece that a company may use to promote the vacation. In addition, when known, it will terminate its relationship with any company that misrepresents the vacation package.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers discount vacation packages to individuals as well as to businesses that use them for promotional purposes. The end-user generally pays a registration fee for the vacation and a resort tour may also be required.

    Business Details

    Location of This Business
    301 Indigo Drive, Daytona Beach, FL 32114-1134
    BBB File Opened:
    1/1/1996
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/15/1995
    Business Incorporated:
    8/24/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • ETTSI
    Business Management
    • Ashley Roberts, Travel Development Direct
    Contact Information

    Principal

    • Ashley Roberts, Travel Development Direct

    Customer Contact

    • Ashley Roberts, Travel Development Direct
    • Maria Marte
    Additional Contact Information

    Fax Numbers

    • (386) 255-0900
      Primary Fax
    • (386) 255-1292
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    39 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Unable to book the cruise i received from this co. My voucher Registration # H2Q00321-1667237080-783 Issued 2.7.2023. The crise selection and reservation request package is valid for 16 months from the issue date. I have been trying since 3/16/23 to book this cruise. I spoke to someone, I believe *************************, twice. I have emailed the voucher on 3.16.23 & changed the dates on 3.22.24 when i spoke with *************************, again. After this last change all i get is her voicemail. I called on 5.17.24, 5/23/24, 5/24/24, 5/31/24 & finally on 6.14.24.
    Read More

    Customer Reviews

    22 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garlon D

    1 star

    05/09/2024

    ZERO STARS! I recently contacted ETTSI with the cruise voucher that I had received from the company that installed my new windows in my home. I had the same experience as those whose reviews that I have just read - 22 reviews. I was scammed out of $40.00 for a "processing fee." Thankfully I put a fraud alert on my credit card as a safeguard. This company only responded to the initial email and phone call. It's been over two weeks since I've heard from them. They do not respond to the subsequent multiple voice messages or emails. DO NOT USE THIS COMPANY!

    Local BBB

    BBB Serving Central Florida

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