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Find a Location

GM Financial has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • GM Financial

      801 Cherry St Ste 3400 Fort Worth, TX 76102-6854

    • GM Financial

      4000 Embarcadero Dr Arlington, TX 76014-4101

    • GM Financial

      6400 Main St Ste 100 Williamsville, NY 14221

    • GM Financial

      1100 Boulders Pkwy, #100 Richmond, VA 23225

    • GM Financial

      5620 South Pointe Centre, Unit 104 Fredericksburg, VA 22407

    Customer ReviewsforGM Financial

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    162 Customer Reviews

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    • Review from Jane D

      1 star

      07/09/2024

      Awful company. Completely dishonest about everything. Buyer beware. They like to steal from their customers on a regular basis
    • Review from Dominique G

      1 star

      06/12/2024

      2016 I purchase a vehicle and GM financial were my car loan people. The car was purchased through ****** *** off 59 Freeway **************** did a but back on the car Which was f8ne I had the worse experience of my life being a first time car owner *** to be exact was the finance manager and was definitely a trying to get over on me.. Now after the buy back I had been in contact with GM maybe a year after trying to retrieve all of my car payments back To this day they have given me the run around with not calling I told them I have never received my money but **************** has the car and they closed the loan buy I'm the only one left out I want my money 6 car payments is a lot of money to give away to a big corporation that has money and stealing yes stealing from the little people shouldn't be allowed I've tried for years to handle this matter with them and not bring it public but I see now I have to to retrieve my money that's owed to me. I spoken with so many people and asked if they have my signature on a check then let me see but all I've ever gotten was a bunch of excuses from this company some rude and helpful.. I really just want what's been owed to me for some years now. I would like to see about them being held accountable for their actions for stealing my money.
    • Review from Rebecca H

      1 star

      05/31/2024

      SHOULD HAVE NEGATIVE STARS Yeah theyll approve and finance you for a loan, yeah theyll sell you a piece of s*** lemon, yeah they have representatives that lie to you after theyve promised you something on a recorded line then they renegue on their promises!!! Buyer or lessee beware, stay far away from GM Financial -?? -?? -?? -?? - ??The worst representation, the worst liars ever in my leasing experience!!!
    • Review from Steven H

      1 star

      05/28/2024

      I never had any issues throughout the course of my loan. But since I paid the car off mid-April, it's been a battle trying to get the title for the vehicle. It's currently day 41. My biggest issues are the lack of communication between the titling department and the agents as well as some agents just making up information to get customers off the phone. When it comes to the lack of communication between departments, agents can't seem to answer questions about why the titling department took actions that slowed down my receipt of title. Then throughout the process I've talked to agents who gave me false information regarding my title. This includes 3 different dates the title was supposedly sent to me. I just want my title.
    • Review from Larry C

      1 star

      05/21/2024

      Absolute worst company *****, in at lease returns of ********** *****.My father-in-law died my.This car has been in our driveway for 3 weeks.They do not care they say everything is a process that is bull.I want this car gone.I'm parking it on the street.Nobody seems to care either do I
    • Review from

      1 star

      05/09/2024

      Very poor company. They don't want to help small businesses. For un American company.. I will never buy another gm .. I rather **** with Chrysler and that is bad .. none of the people in this company can do 2 things at once.. very disappointed
    • Review from Frank N

      1 star

      05/02/2024

      If any dealership attempts getting you financed under this company please decline
    • Review from Brandon R

      1 star

      05/01/2024

      I had a rough time during my initial years on my financed car.. Got behind a couple times. (4)Car is almost payed off with 4 years without a late payment but they won't remove late payment as a courtesy..
    • Review from Donna S

      1 star

      04/23/2024

      Turned my lease in and was billed for the depreciation of the car with tax. Dont ever buy GM or use Gm Financial. According to them car was worth ********* sold for ********* and with the difference and tax I was charged and had pay ****** to Gm Financial Beware!!
    • Review from Victor V

      1 star

      04/20/2024

      The idea of not selling to a 3rd party should be illegal for GM to do and Cadillac. Not able to go to a 3rd party for ********* devaluating the car keeping customers upside down on their vehicles by 10k or more is a scam at its finest. The idea to keep this is to ensure the car value is high and GM lease customers benefit and win I case if a change in their financial ability to Maintain the vehicle. If GM/cadillac will be doing this they should allow the customer to terminate the lease of the vehicle with a small fee of payment plus 2k termination fee to avoid a lapse on payment and credit hardship on the customer. Laws or changes are to protect the ************* will help them maintain their customer base by approving them at a later time to purchase another vehicle without affecting their credit.

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