Business ProfileforB.C. Fence

Needed chain link partial fence repair. ***** came out and discussed my needs and prepared a contract for the work. Poor project management, poor communication, poor work- actually nothing on the contract was completed as written. Sales people can assume if the contract is not fulfilled- customer will question and want answers. This woman tells me they can't reset posts because they need 24" to go down. Me: "None of these posts are set 24" below ground." She says, ok 18" is what we would probably do. I spoke to a real fence company that says, 4-8" is all that is needed for chain link depending on post location and post type. This woman is ridiculous- told me, "This is how it's gonna be- I'm not gonna do business with you." Haha- this after she made a bid on the work and accepted the signed contract back and sent someone to my home to do not one thing that was on the contract, but instead what they thought was reasonable. Typical defensive and argumentative response when customer doesn't just "buy in" without questioning the obvious. If there are problems- call the HOMEOWNER to discuss, don't proceed with lousy work and make excuses later. Total waste of time dealing with this woman who has little knowledge of fences and poor business relations skills. Simple- come out make a bid, customer agrees and signs contract, company completes work on contract, customer pays. What I got, a bid, returned signed contract, company shows up without me knowing- notice of arrival/departure or appt time not provided, does not fulfill contract, does not notify me until 2 days later, "I overpromised and underdelivered." Starts recommending things needed that I already have, making excuses why work couldn't be done, and then starts hitting me up for money. Nope- that's what the contract is for. Do the work, get paid. Stay away would be my advice. No one has time for this. Learned my ******* go with the 5 star fence companies next time.