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Find a Location

Central Texas Gun Works has 1 locations, listed below.

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    Business ProfileforCentral Texas Gun Works

    Gun Dealers

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    321 W Ben White Blvd Ste 203, Austin, TX 78704-7087
    BBB File Opened:
    5/20/2011
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Started Locally:
    1/1/2007
    Business Incorporated:
    11/2/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CTCHGC LLC
    • Centex Guns
    Business Management
    • Mr. Michael Cargill, Managing Member
    Contact Information

    Principal

    • Mr. Michael Cargill, Managing Member

    Customer Contact

    • Mr. Michael Cargill, Managing Member
    Additional Contact Information

    Fax Numbers

    • (636) 594-3111
      Primary Fax

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On November 15, 2022 I purchased a firearm from this business through layaway. I made an initial down payment of $180 and the last payment of $125 on April 11, 2023 for a total amount of $601.53. The business said that it should be delivered within two weeks. Every time I called back asking about the firearm the owner, *****************************, telling me two weeks and made excuses why it was not available. Here are the days I called asking for the status of the item I purchased and when it would be available: 7/14/23, 8/7/23, 9/29/23, 10/23/23, 11/2/23. Each time I was told that it was not at the store and that they were waiting for it to be delivered. Since it became increasingly obvious that the business had no intention of providing me with the purchased firearm, I asked for a refund on 12/20/23. ****************** told me to call back in January after New Year's. I called on 1/6/24 and he said that I would see the refund within 10 days. I did not and I called back on January 16. He then told me that it would take another 10 days since they did not have my full card number, and they would not confirm which card I made the purchase with. APR 11 2023 Point Of Sale Withdrawal CTCHGC LLC *********** TXUS Amount: negative one hundred twenty five dollars($125.00)FEB 15 2023 Point Of Sale Withdrawal CTCHGC LLC *********** TXUS Amount: negative one hundred twenty five dollars($125.00)DEC 29 2022 Point Of Sale Withdrawal CTCHGC LLC *********** TXUS Amount: negative fifty dollars($50.00)NOV 22 2022 Point Of Sale Withdrawal CTCHGC LLC *********** TXUS Amount: negative one hundred twenty one dollars and fifty three cents($121.53)NOV 15 2022 Point Of Sale Withdrawal CTCHGC LLC *********** TXUS Amount: negative one hundred eighty dollars($180.00)I then went online and looked at recent reviews of this business and the BBB website. I saw that he is doing to other people what he is doing for me. My bank is saying they cannot credit back $301.53 because it was over 14 months ago.
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    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ragan B

    1 star

    09/18/2023

    Purchased a weapon in July and have been told every week it'll be ready Friday or Monday. ******* "gave me his word" and his word has been nothing short of a lie. Do not buy anything from these guys.

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