Business ProfileforFirefighting's Finest Moving & Storage

I hired this company to move from one house to another about 9 miles away. The movers were kind and courteous but caused a significant amount of damage to my new home. They advised that a large piece of furniture would be difficult to get up the stairs but they would stop and advise me if they could not successfully get the furniture up the stairs. They asked that I sign a waiver for any small damages that *** occur, which I did. What I did not expect was that the crew forced the furniture into the staircase wall and tore a hole into the wall up the length of the staircase. Instead of stopping at the first sign of damage, they chose to destroy the staircase wall instead. When I shared the information with the corporate office, the first person said they were going to hire a contractor to fix the issue. The next day, the ** responded saying they had no liability whatsoever and that I was on my own to pay for the damages. It's unbelievable that they are not willing to take any responsibility for the amount of damage done to my home when the crew said they would stop the move and advise me if they could not successfully get the furniture upstairs. They did not advise me and instead caused more damage to the wall than what I paid for the move.