Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Blue Haven Pools & Spas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Haven Pools & Spas

      7575 N Loop 1604 W Ste 101 San Antonio, TX 78249-2969

      BBB Accredited Business
    • Blue Haven Pools & Spas

      8868 Research Blvd Ste 301 Austin, TX 78758-6401

      BBB Accredited Business

    Business ProfileforBlue Haven Pools & Spas

    Pool Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1993

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Residential & Commercial Custom Pools, Pool & Equipment Refurbishing

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Haven Pools & Spas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Haven Pools & Spas

        7575 N Loop 1604 W Ste 101 San Antonio, TX 78249-2969

        BBB Accredited Business
      • Blue Haven Pools & Spas

        8868 Research Blvd Ste 301 Austin, TX 78758-6401

        BBB Accredited Business
      Location of This Business
      7575 N Loop 1604 W Ste 101, San Antonio, TX 78249-2969
      BBB File Opened:
      4/1/1981
      Years in Business:
      44
      Business Started:
      1/1/1980
      Business Started Locally:
      1/1/1980
      Business Incorporated:
      5/13/1994
      Accredited Since:
      6/1/1993
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pools by Blue Haven, Inc.
      Business Management
      • Mr. Jonathan T. Worthey, President
      • Mr. Casey Worthey, Vice President
      • Ms. Lora Worthey, Member
      • Mr. John Morrison, Manager
      Contact Information

      Principal

      • Mr. Jonathan T. Worthey, President
      • Mr. Casey Worthey, Vice President
      • Ms. Lora Worthey, Member

      Customer Contact

      • Mr. Jonathan T. Worthey, President
      • Mr. John Morrison, Manager
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      The company refused to discuss the pool warranty transfer process and pricing with the new buyers. They told the seller the cost to transfer the warranty was an astronomical $7,200.00 and expected the buyers to give a credit card for this amount without seeing a contract. The buyers tried to discuss with the company prior to sale but the company wouldn't. Then the first day after the sale, refused to discuss with the buyers because it was "too late". Obviously, this company offers a bogus lifetime transfer warranty. It's a deceitful business practice to claim a transferable warranty and then make it impossible and extremely expensive to do so.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Albert L

      1 star

      05/31/2024

      DO NOT DO BUSINESS WITH THESE LOSERS. This driver which represents the company was an entire nuisance and danger to the road of everyone around him for miles.Speeding, tailgating, weaving in and out of traffic, cutting me off during a construction site and then speeding off again weaving in and out of traffic.Its really simple. The negligence and the inconsideration toward the safety of others goes to show that if theyre willing to represent themselves in this manner on the road in **** daylight, then what makes you think they are any different when servicing your pools and or maintenance? Trust me it will be the same. Literally cutting corners.Hope whoever sees this an at least addresses the issues. If not youre gonna have a huge lawsuit on your hands ESPECIALLY with a company truck when some gets hit, injured or KILLED because of your idiot driver.

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.