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Business ProfileforAmerican Freight
Additional business information
As of April 18, 2023 Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.
American Freight is a furniture store with locations in Ohio, Florida, Georgia, Indiana, Kentucky, Michigan, New York, Pennsylvania and Tennessee . The company's corporate headquarters changed effective June 26, 2010, from Lexington, OH, in the service area of BBB Akron Ohio, to Delaware, Ohio, in the service area of BBB Columbus Ohio. BBB Akron Ohio previously processed all complaints nationwide concerning all company locations. BBB Columbus Ohio now processes all complaints nationwide concerning all complaint locations.
At-a-glance
Customer Complaints
757 complaints closed in last 3 years
243 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 109 Innovation Ct Ste J, Delaware, OH 43015-7759
- BBB File Opened:
- 8/11/2003
- Years in Business:
- 30
- Business Started:
- 1/1/1994
- Business Started Locally:
- 1/1/1994
- Date of New Ownership:
- 2/14/2020
- Business Incorporated:
- 9/25/2017
- Accredited Since:
- 8/21/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- AF
- American Freight Appliance Furniture Mattress
- American Freight, LLC
- Business Management
- Mr. Will Powell, CEO
- Mr. Michael Gray, Chief Stores Officer
- Mr. Thomas Kehres, Accounts Payable Manager
- Mr. Aaron Granger, General Counsel
- Mr. Jeff Seghi, CFO
- Mr. Peter Corsa, CEO
- Mr. Cory Edler, Senior Manager Customer Service
- Contact Information
Principal
- Mr. Will Powell, CEO
- Mr. Michael Gray, Chief Stores Officer
Customer Contact
- Mr. Cory Edler, Senior Manager Customer Service
- Additional Contact Information
Fax Numbers
- (740) 363-8127Other Fax
Phone Numbers
- (740) 522-3333Other Phone
- (740) 300-1411Other Phone
- (740) 363-8127
Customer Complaints
757 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
429 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alisa H
05/18/2024
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