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Find a Location

Nationwide has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nationwide

      1 Nationwide Plz Columbus, OH 43215-2226

      BBB Accredited Business
    • Nationwide

      3 Nationwide Plz Columbus, OH 43215-2410

      BBB Accredited Business
    • Nationwide

      280 N High St Columbus, OH 43215-2537

      BBB Accredited Business
    • Nationwide

      10 W Nationwide Blvd Columbus, OH 43215-2751

      BBB Accredited Business
    • Nationwide

      1000 Yard St Bldg H Grandview Heights, OH 43212-3905

      BBB Accredited Business

    Business ProfileforNationwide

    Insurance
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    As of April 18, 2023  Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 342 Customer Reviews

    Customer Complaints

    224 complaints closed in last 3 years

    96 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1955

    Years in Business: 98

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The scope of this BBB business profile concerns the Nationwide family of affiliated companies corporate headquarters and corporate offices which offer insurance and financial services, focusing on domestic property and casualty insurance, life insurance and retirement savings, asset management and strategic investments, through independent agents. BBBs maintain separate profiles concerning independent agents which are available at https://www.bbb.org/

    Products & Services

    Insurance and protection: For your home; For your ride; For your life’s many sides; For your small business; For your larger business.
     
    Investing and Retirement: Annuities; Mutual funds; Exchange traded funds; Life insurance; Retirement plans.

    Business Details

    This is a multi-location business.

    Find a Location

    Nationwide has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nationwide

        1 Nationwide Plz Columbus, OH 43215-2226

        BBB Accredited Business
      • Nationwide

        3 Nationwide Plz Columbus, OH 43215-2410

        BBB Accredited Business
      • Nationwide

        280 N High St Columbus, OH 43215-2537

        BBB Accredited Business
      • Nationwide

        10 W Nationwide Blvd Columbus, OH 43215-2751

        BBB Accredited Business
      • Nationwide

        1000 Yard St Bldg H Grandview Heights, OH 43212-3905

        BBB Accredited Business
      Location of This Business
      1 Nationwide Plz, Columbus, OH 43215-2226
      BBB File Opened:
      9/1/1955
      Years in Business:
      98
      Business Started:
      1/1/1926
      Business Incorporated:
      10/1/2016
      Accredited Since:
      9/1/1955
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Nationwide Financial Assignment Company
      • Nationwide Financial General Agency, Inc.
      • Nationwide Insurance Company of Florida
      • Nationwide Property and Casualty Insurance Company
      • Nationwide Services Company, LLC
      • Nationwide Realty Investors, Ltd.
      • Nationwide SBL, LLC
      • Nationwide Sales Solutions, Inc.
      • Nationwide Trust Company, FSB
      • NBS Insurance Agency, Inc.
      • NNOV 8, LLC
      • NW Fyrebyrd, LLC
      • NW Next, LLC
      • Nationwide Agent Risk Purchasing Group, Inc.
      • Nationwide Advantage Mortgage
      • Freedom Specialty Insurance Company
      • V.P.I Services, Inc.
      • Veterinary Pet Insurance Company
      • Harleysville Insurance Company
      • Harleysville Group Inc.
      • Harleysville Life Insurance Company
      • Jefferson National Financial Corp.
      • Jefferson National Life Insurance Company
      • Nationwide Mutual Insurance Company
      • Nationwide Insurance Company of America
      • National Casualty Company
      • Nationwide Life and Annuity Insurance Company
      • Nationwide Affinity Insurance Company of America
      • Nationwide Property and Casualty Insurance Company
      • Nationwide Assurance Company
      • Nationwide Corporation
      • Nationwide General Insurance Company
      • Nationwide Indemnity Company
      • Nationwide Lloyds
      • Nationwide Mutual Fire Insurance Company
      • Nationwide Securities, LLC
      • Allied Insurance Company of America
      • American Marine Underwriters, Inc
      • Colonial County Mutual Insurance Company
      • Crestbrook Insurance Company
      • Lone Star General Agency, Inc
      • Retention Alternatives Ltd.
      • THI Holdings (Delaware), Inc.
      • Titan Insurance Services, Inc.
      • Victoria National Insurance Company
      • Allied Group, Inc.
      • Allied Property and Casualty Insurance Company
      • Allied Texas Agency, Inc
      • AMCO Insurance Company
      • Depositors Insurance Company
      • Scottsdale Indemnity Company
      • Scottsdale Insurance Company
      • Scottsdale Surplus Lines Insurance Company
      • V.P.I. Services, Inc.
      • Nationwide Financial Services Capital Trust
      • Nationwide Financial Services, Inc.
      • Nationwide Fund Advisors
      • Nationwide Fund Distributors LLC
      • Nationwide Fund Management LLC
      • Nationwide Investment Advisors, LLC
      • Nationwide Investment Services Corporation
      • Nationwide Life Insurance Company
      • NFS Distributors, Inc.
      • Olentangy Reinsurance Company
      • Registered Investment Advisors Services, Inc.
      • Nationwide Asset Management Holdings
      • National Casualty Company of America, Ltd.
      • AGMC Reinsurance, Ltd.
      • Nationwide Cash Management Company
      • Nationwide Realty Investors, Ltd.
      • Victoria Fire & Casualty Company
      • Victoria Select Insurance
      • Nationwide Retirement Solutions, Inc.
      • Titan Insurance Company
      Business Management
      • Ms. Kristie Lynch, Manager of Support Services Office of Customer Relations
      • Mr. Kirt Walker, CEO
      • Ms. Lori Rennie, VP, Enterprise Billing & Payments and Customer Relations
      • Ms. Susan Hatfield, Associate VP of Customer Relations
      • Mr. Mike Mahaffey, Executive Vice President, Customer, Strategy and Innovation Officer
      Contact Information

      Principal

      • Mr. Kirt Walker, CEO

      Customer Contact

      • Ms. Kristie Lynch, Manager of Support Services Office of Customer Relations
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Insurance companies

      Customer Complaints

      227 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      company issue a withdrawal from account that I did not authorize. Now I am short $20,000.00
      Read More

      Customer Reviews

      342 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard F

      1 star

      04/02/2024

      Terrible. Quoted me $307.88 only to send me information less than a month later it’s now $453.36. No accidents EVER, no claims EVER, no policy changes at all, nothing. Even hooked up a smart ride that is on track for 30% off. Oddly around the same amount they just raised my premium. Only to spew off some BS about this or that. How these people get away with this is disgusting. It’s criminal. This is literally the definition of bait and switch.

      Nationwide Response

      04/03/2024

      We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

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