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Review from Renee R
1 star07/22/2024
I cannot reach anyone at Groupon no matter how I try, online or phone. Their help link doesn't work and says "node has not been created". Then just googled to find Groupon. The phone number says they no longer offer phone service and I must go online for live chat but wants me to put in my credit card # before they talk to me to help. I spent $84 for a voucher for a restaurant and while it says it is available there is no voucher to print nor is it available to show on my mobile app. There is no way I'm going add my credit card for them to charge me. I don't even know if it is a scam.Review from Bo A
1 star07/20/2024
Bate and switch! I ordered a ************** change and at check out I had to pay additional fees.Review from SHANEA C
1 star07/19/2024
I am a merchant on Groupon. I have redeemed 6 vouchers from customers for services I provided. ********************** has REFUSED to pay me and instead keeps giving me the run around saying they are having trouble "processing payments" and that the money would be in my account at the end of the day.. they have said this everyday for the past 3 DAYS!!! There is no higher up and I can even get ahold of a REAL human. I am so beyond mad... They owe me over $150!!!! DONT EVER USE GROUPON!!!!!!!!!!! I WOULD GIVE THEM NEGATIVE 1000 STARS IF I HAD TOReview from Kyle F
1 star07/17/2024
My wife and I were on our honeymoon vacation to *******. We purchased a Groupon ticket for *****'s Trail Rides and I spoke with ***** and scheduled a time for the ride. I explained to her that we were traveling and were only in that state for a few days. We were suppose to ride on the 10th of July at 730a and ***** emailed me very early that morning to inform me that she had to cancel and reschedule the ride because the trail guide was sick. Of course we could not reschedule because we had to catch a flight the next day. Groupons refuses to refund us the money we spent for the ticket even though I opened a dispute with my bank. So Groupons just took our money and gave us no services. I don't know if they paid ***** but they probably did not. This company is such a scam.Review from Tera B
2 stars07/10/2024
I bought a Groupon for $18 to get $40 off a purchase for flowers. It was all well and good until I reached the end to have a non-negotiable $21 service fee tacked on. If I knew, I would have never made the purchase. Then the florist they used was 2 miles from my house and didnt deliver the flowers on the day I selected until after 5pm. Very disappointed.Review from Veronica A
1 star07/08/2024
I purchased two SeaWorld ticket with two all day dining pass when I got to SeaWorld the company said it's was an one time meal. SeaWorld don't sell this deal I spend s total of ***** more then SeaWorld would charge I contacted Groupon and the company said I should of read the fine print there was no fine print poor customer service on ***********************.Review from Melissa P
1 star07/05/2024
I bought a Groupon for Cozy Maids cleaning. Cozy Maids canceled and did not show up three times. When I requested a refund, both companies told me to ask the other. SCAM, SCAM, SCAM.Review from Laura S
1 star07/02/2024
I purchased tickets for Big bus in D.C I noticed within seconds that it was taken out from the wrong account. I write away, tried to contact them to see if they can refund that I waited and waited to speak to someone no one was available. I then sent an email right away, letting them know about what was going on they didnt get back to me until days later, I went ahead and bought an extra pair correct and when they finally got back to me, they said they couldnt do anything because it was final cell. I tried to reach out to them. Why did it take so long for them to even contact me back its $192 that Im short now and pretty much lostReview from Nicole T
1 star06/29/2024
A lot of Groupon deals are based on misleading people as to what the actual price of the item is. That's a fairly common sales tactic though. They also will refuse to give refunds and continue selling some purchases if the company has put "all sales final" in the fine print, even if they have reason to believe it's fraudulent. Then they continue to enable deceptive sales by not allowing ratings on their site without redeeming the voucher (so if a deal is a scam and the voucher can't be redeemed, you can't leave negative feedback or warn others not to buy it, and the scam can just keep going endlessly).Review from Alicia R
1 star06/29/2024
I bought a Groupon for 20 units of Botox. It stated I could buy that deal 1 more time, so I did. However, when I went to use the vouchers, the merchant stated they would only accept one per year and to ask Groupon to refund the other. When I contacted Groupon, they would only give the refund in Groupon bucks and not refund to my credit card. Im assuming this is how they scam you into spending more money with them. So now I have to use the Groupon bucks at Groupon instead of them giving me my own money back. I will never use this company again. They are frauds.
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