Business ProfileforAll State Movers, Inc.

Make a long story short.y wife and I hired All-State Movers to relocate us from ******** to *******. We paid the initial upfront cost to move but when we relocated we fell into a financial bind and was not able to pay our balance. We worked with a guy named ******. He was honestly trying his best to work with us and our situation. Fast forward, some months later we are told that if we couldn't pay the balance the auctioning process would be started. We gave All-State Movers $200 in good faith that we were trying our best to pay. I got sick and wasn't able to work and we only had my wife's income so we decided that we would call it a wash and release our things to be auctioned. We were told we would be refunded our $200 if we couldn't pay and now we are being told it will not be refunded and will be added toward storage costs. I understand that completely but that is not what was explained to me. I've requested to be called back 3x and no one has called or said anything. This is bad business and lacks integrity. I want a resolution to this issue.