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Business ProfileforMacy's
Additional business information
A separate report on Macy's Inc. is available upon request.
Macy’s and Bloomingdale's use Department Store National Bank (DSNB) as their credit card administrator. DSNB is a subsidiary of Citibank. A separate BBB Business Review for Citibank is available through the New York BBB.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 9111 Duke Blvd., Mason, OH 45040-8999
- BBB File Opened:
- 1/1/1928
- Years in Business:
- 35
- Business Started:
- 1/1/1989
- Business Incorporated:
- 1/28/1994
- Type of Entity:
- Corporation
- Alternate Business Name
- Macy's Credit Cards
- Macy's Credit & Customer Services, Inc.
- MCCS
- Related Businesses
- Business Management
- Mr. Mike Gatio, President, MCCS
- Mr. Jeff Gannette, CEO
- Contact Information
Principal
- Mr. Mike Gatio, President, MCCS
- Mr. Jeff Gannette, CEO
- Additional Contact Information
Fax Numbers
- (513) 573-2958Primary Fax
Phone Numbers
- (513) 398-5221Other Phone
- (212) 705-2000Other Phone
- (513) 573-2958
Customer Complaints
5,394 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/10/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
535 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Steven J
08/09/2024
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