Business ProfileforKitchen Design Center Inc.

kitchen remodel completed in spring 2021 one year later started having issues with the grout where it meets the counter top started to crack and chip away called november 2022, a few weeks before thanksgiving, unable to schedule anything, told scott we would be out of town for the holidays and he said call back when we get back in town called several times to schedule, mike who is the only guy available took a long time to respond to emails then proceeds to give my husband and one day and time that he would come to our home, did not ask us if this day and time worked, did not discuss with us any days of the week or times that would be ok for him to come over, as my husband and i both have jobs that we cannot just be home at any minute continued to call and leave vm's for the owner scott, he never returned any calls i spoke with a lady at the front desk, it was not lynn, and while i expressed my frustrations she told me scott was out for the week and she would make sure he called me on monday when he was back (1/16) no word from scott, called the next day and he was not there, called again a few days later and no scott again would like to get the grout fixed/repaired owner does not seem to care about his business reputation or his customers, would never recommend them, poor quality of work