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Find a Location

Hallmark Automotive Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHallmark Automotive Group

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1955

    Years in Business: 77

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers sale and service of new and used vehicles.

    Business Details

    Location of This Business
    1301 5th Ave N, Birmingham, AL 35203-1732
    BBB File Opened:
    1/1/1955
    Years in Business:
    77
    Business Started:
    1/1/1947
    Business Started Locally:
    1/1/1947
    Business Incorporated:
    1/15/1947
    Accredited Since:
    7/1/1955
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 9001124240305 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Alabama Department of Revenue

    50 N Ripley St

    Montgomery AL 36130

    (334) 242-1170

    https://www.revenue.alabama.gov/division/motor-vehicle/

    Type of Entity:
    Corporation
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On May 4, 2023 I took my car to them for a factory recall of my gas tank. They say that they have all the parts except the o ring kit. They have had me calling them back and forth about every two weeks to see if its in. So far no results. I just want to be able to fill my tank up without it continuing to cut off on the road. They told me not to put too much gas in the car so that when they get the part in it wont have a lot of gas in it.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    EB

    1 star

    04/28/2023

    A Big Ripoff. Suppose to fix my brake lights only, they wouldnt come on. He said they must keep my car overnight even though I had arrived at 11:30 am for 12:pm appointment. When I picked up the car the next day I was charged $733 for labor, $123 for 1 brake light switch, 1 switch ****-ASSY, 2 rubber stopper for brake petal that he said was missing. I asked the clerk if all the replacement parts was for the brake lights and he said yes. I found out later after researching the parts online that this was a lie. I only needed 1 brake light switch, the rest had nothing to do with the brake lights. Plus now my high/low beam level switch doesnt work the same anymore, this involves the **** replacement part that I didnt need. Mines was working just fine. I notice the different when I picked up the car. I am very disappointed with this company. I called and talked to the person that wrote up my car repairs and asked about the **** replacement, he said the mechanic said it was sticking but I said that had nothing to do with the brake lights. He ask me to come back and talk to the mechanic. I declined, why talk about why he did something he wasnt suppose to do. I want nothing more to do with the company. Definitely would never recommend their service unless you want to get RIPPED OFF.

    Local BBB

    BBB Serving Central & South Alabama

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