Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cedar Hill Furniture has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cedar Hill Furniture

      5506 Urbana Rd. Springfield, OH 45502

      BBB Accredited Business
    • Cedar Hill Furniture

      7900 Cedar Hill Dr Huber Heights, OH 45424

      BBB Accredited Business
    • Cedar Hill Furniture

      960 E Dorothy Ln Kettering, OH 45419

      BBB Accredited Business

    Business ProfileforCedar Hill Furniture

    Furniture Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/9/2015

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company is a furniture store.

    Business Details

    This is a multi-location business.

    Find a Location

    Cedar Hill Furniture has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cedar Hill Furniture

        5506 Urbana Rd. Springfield, OH 45502

        BBB Accredited Business
      • Cedar Hill Furniture

        7900 Cedar Hill Dr Huber Heights, OH 45424

        BBB Accredited Business
      • Cedar Hill Furniture

        960 E Dorothy Ln Kettering, OH 45419

        BBB Accredited Business
      Location of This Business
      5506 Urbana Rd., Springfield, OH 45502
      BBB File Opened:
      5/12/1989
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Started Locally:
      1/1/1972
      Business Incorporated:
      1/12/1978
      Accredited Since:
      3/9/2015
      Type of Entity:
      Corporation
      Business Management
      • Mr. Jim Sullivan, Vice President
      • Mr. Murphy Sullivan, Secretary
      • Mr. Kevin Sullivan
      Contact Information

      Principal

      • Mr. Kevin Sullivan

      Customer Contact

      • Mr. Mark Farrell, President
      • Mr. Jim Sullivan, Vice President
      • Mr. Murphy Sullivan, Secretary
      • Mr. Rian Sullivan
      • Mr. Kevin Sullivan
      Additional Contact Information

      Fax Numbers

      • (937) 399-5453
        Primary Fax
      • (937) 237-2204
        Other Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      on Feb. 1, 2023, I purchased a mattress and platform at Cedar Hill Furniture, Kettering, Ohio. It is a Jamison Cool Springs queen set. I pay for it in full at the time of purchase and was told by ****, the manager that it would be in within ten days to 2 weeks. After two weeks, I heard nothing and called them and spoke to a lady and was told it should hear something in the next day or so and she would have **** call me. After not hearing from ****. I went to the business after three weeks from the purchase date and spoke to ****. He said he didn't know why it hadn't come in, because it usually only takes 10 days to two weeks. He said he'd call me when he found out what was going on. As of today Feb. 28 I have not heard anything. It will be a month tomorrow since the purchase.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Theresa P

      5 stars

      03/15/2023

      I have made several purchases from Cedar Hill Furniture (Springfield/Urbana) in the last 15+ years - Mattresses, couches and recliners. I always get great service, great delivery and great communication. I will only buy from Cedar Hill Furniture. Always quality products and they hold up, (Flexsteel, Lazyboy, Tempurpedic). I have also visited the Kettering store and they have also been great to deal with.

      Local BBB

      BBB of Dayton and Miami Valley

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.