Business ProfileforGeneral Awnings
At-a-glance
Related Categories
Business Details
- Location of This Business
- Aurora, CO 80046-1294
- BBB File Opened:
- 7/16/2012
- Years in Business:
- 15
- Business Started:
- 12/2/2008
- Business Started Locally:
- 12/2/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Alexander Svirsky, Owner
- Contact Information
Principal
- Mr. Alexander Svirsky, Owner
Customer Contact
- Mr. Alexander Svirsky, Owner
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
C.Kevin C
1 star11/06/2023
General Awnings Response
11/07/2023
Please note that we had also provided the installation instructions for this awning model via email a few times throughout the quoting and ordering process, including before the order was placed, which shows that the full assembly is required for the awnings.
We are still available to help assist with the project in any way that we can.
General Awnings Response
11/09/2023
The previous comments were meant for a different situation.
We apologize for any confusion regarding the flashing being include with the awning that was purchased. We strive to be as clear and upfront as possible about which parts are included with our products by showing clear photos and ordering instructions on our website. Assembly and installation instructions are also available upon request.
We apologize that we were not clear enough in this case, but unfortunately, this model does not include the flashing.
Please feel free to contact us if we can be of further assistance.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.