At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 7110 Golden Ring Rd STE 102, Essex, MD 21221-3162
- BBB File Opened:
- 6/20/2011
- Years in Business:
- 18
- Business Started:
- 1/1/2006
- Business Incorporated:
- 7/13/2005
- Accredited Since:
- 7/16/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Preferred Elevator Company, Inc.
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Mr. Ken Gough, President
- Ms. Dawn Edens, Office Manager
- Contact Information
Principal
- Mr. Ken Gough, President
Customer Contact
- Mr. Ken Gough, President
- Ms. Dawn Edens, Office Manager
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cherrell H
10/20/2022
Preferred Elevator Company Response
10/24/2022
Any and all questions or concerns are always answered when customers call to inquire about our services and costs involved. Again, we appreciate that you're frustrated with the cost of our company quickly and efficiently diagnosing and repairing the lift at your home. Your invoice was adjusted after discussing your dispute, and we hope that in the future if you require further assistance, you'll ask pertinent questions of concern to avoid any further confusion.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.