Business ProfileforPowertrain Products, Inc.

I bought a Chevy SM465 transmission and NP208 transfer case from these guys about a month back. First off when I got the two pieces I bought I was going to try to mock them up before I put them in my truck to see if everything looked proper to assemble to be put in my 1989 Chevy Suburban. That's when I seen the retainer ring for lock nut on rear tail shaft looked to have been beat up and scared when installed. I went through almost 60 emails back and forth and I don't how many phone calls to speak to a manager which took for ever for one to call me back because I felt the metal tabs on locking ring to be compromised and he pretty much said that he would stand behind his product that there was nothing wrong with installation and if I wanted to send the transmission back I could but would be charged $520 for restocking fee which I wasn't going to give them free money so I ended up putting their products in my truck and now the tail saft of transfer case is leaking as I put new fluid in which remind you the truck hasn't even been started nor moved from garage. This whole ordeal has cost me time and money, now to figure out how they are going handle the tail shaft housing leaking. This is the worst company that I have to dealt with. I highly don't recommend them what so ever. They even threatened to take me to court for my cores because I stopped payment for cores until I can get this resolved.