Business ProfileforPerfect Painters & More, Inc.

We hired Perfect Painters & More to stain the pine tongue & groove walls in the family room and dining as well as paint the ceilings & trim around our wood beams. Additionally, they were to paint the ceilings and walls in our sunroom. The quote for $1985 was signed November 10th and a deposit of $685 was provided. I completed the form to select the products/colors on November 18th and work scheduled to start on November 23rd. We specified *********** Tinsmith Gray Solid Color Stain for the family room and dining wood walls, ******** Ultra Pure White flat paint for the family & dining room ceilings and ************************ Snowbound flat paint for the sunroom walls & ceiling. Attached in the form I provided photos of the cans for the ****** and **** products to make sure there was no confusion of what was being selected as their preferred paint mfg. is ****************. Without communicating to us they purchased and applied **** Waterproofing Stain & Sealer on the pine walls instead of the ****** product we selected. It was tinted to a *********** Tinsmith color code which is completely different than the ****** **** Tinsmith Gray we requested. We also have concerns of the chemicals used in exterior products for protecting against mildew & fungus that made one of us ill for two days and forcing to leave the home for two nights. They also painted with a roller intended for rough surfaces leaving a wavy, rough texture and hiding the beauty of the wood grain. They also painted the family and dining rooms the wrong color using **************** Extra White paint and not the ******** Ultra Pure White we specified. We have been patient for 2 months for resolution and they finally got a crew out on Jan. 14 but left us in worse shape on the walls + damaged wood beams I warned them not to put painters on but did anyway. The crew walked off the job saying it was to much work for the time given and the general manager said he wouldn't send another crew to fix