Business ProfileforProsper.com
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 24, 2024, Prosper Marketplace, Inc. entered into a consent order (81240/AH) brought against the business by the commissioner of the state of Minnesota Department of Commerce.
According to the consent order, the Commissioner of Commerce imposed a civil penalty of $30,000 dollars to be paid to the State of Minnesota as a judgement against the company. The attorney general alleged the business engaged in unlicensed debt collection activities violating Minnesota law Minn. Stat § 45.027 (2022).
The business voluntarily agreed to obtain the appropriate licensing to conduct business in the state of Minnesota and to cease and desist from violating any laws, rules or orders imposed by the Commissioner and pay for the investigation costs.
At-a-glance
Customer Complaints
514 complaints closed in last 3 years
148 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Prosper.com offers a peer to peer lending platform for direct customer loans through a person to person market place.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 221 Main St Ste 300, San Francisco, CA 94105-1909
- BBB File Opened:
- 8/30/2006
- Years in Business:
- 19
- Business Started:
- 3/22/2005
- Business Started Locally:
- 3/22/2005
- Business Incorporated:
- 4/14/2005
- Accredited Since:
- 11/30/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 6053227 for this business, issued by Department of Business Oversight. The expiration date of this license is 12/31/2024.
These agencies may include:
Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
http://www.dbo.ca.gov/About_DBO/contact_us.asp
BBB records show a license number of 111973 for this business, issued by Nationwide Mortgage Licensing System/NMLS. The expiration date of this license is 1/31/2025.These agencies may include:
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
- Type of Entity:
- Corporation
- Number of Employees:
- 439
- Alternate Business Name
- Prosper Funding LLC
- Coastalcommprosper/Prosper Card
- Prosper Marketplace, Inc.
- Business Management
- Ms. Vivien Geisler-Fern, Complaint Handler
- Contact Information
Customer Contact
- Ms. Samantha Enriquez, Complaint Contact
- Additional Contact Information
Fax Numbers
- (415) 869-2877Primary Fax
Phone Numbers
- (877) 611-8801Other Phone
- (866) 213-6663Other Phone
Email Addresses
- Sales
- (415) 869-2877
Customer Complaints
514 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/17/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
154 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
John F
08/19/2024
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
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