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          Find a Location

          Wix.com, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wix.com, Inc.

              500 Tery A Francois Blvd Fl 6 San Francisco, CA 94158-2230

              BBB Accredited Business

            • Wix

              10 West 18th Street, 7th Floor New York, NY 10011

            Business ProfileWix.com, Inc.

            Web Hosting
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            500 Tery A Francois Blvd Fl 6

            San Francisco, CA 94158-2230

            Visit Website
            (800) 600-0949

            Customer Reviews

            1.12/5

            Average of 180 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            793 complaints closed in last 3 years

            320 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 4/27/2015

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Wix.com is a cloud-based web development platform.

            Products & Services

            Wix.com allows users to create HTML web sites and mobile sites through the use of online drag and drop tools. Users may add functionality such as social plug-ins, e-commerce, online marketing, contact forms, e-mail marketing, and community forums to their web sites using a variety of Wix-developed, and third-party applications.

            Business Details

            This is a multi-location business.

            Find a Location

            Wix.com, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wix.com, Inc.

                500 Tery A Francois Blvd Fl 6 San Francisco, CA 94158-2230

                BBB Accredited Business

              • Wix

                10 West 18th Street, 7th Floor New York, NY 10011

              Headquarters
              500 Tery A Francois Blvd Fl 6, San Francisco, CA 94158-2230
              BBB File Opened:
              5/9/2011
              Years in Business:
              18
              Business Started:
              1/8/2006
              Business Started Locally:
              1/8/2008
              Business Incorporated:
              10/14/2010
              Accredited Since:
              4/27/2015
              Type of Entity:
              Corporation
              Number of Employees:
              2000
              Alternate Business Name
              • Wix Lounge SF
              Business Management
              • Mr. Avishai Abrahami, CEO
              • Mr. Wix Support, Wix Support
              • Customer Service, Customer Contact
              Contact Information

              Principal

              • Mr. Avishai Abrahami, CEO
              • Customer Service, Customer Contact

              Customer Contact

              • Customer Service, Customer Contact
              Read More Business Details and See Alerts

              Customer Complaints

              793 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/12/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Designed a logo. Was provided a free example and a proof prior to purchasing. Paid 18gbp/246nok. The download provided was distorted and unusable, clearly changed from the original. After calling multiple times for the past seven hours today, I have received emails stating that Wix cannot edit the image (despite assuring me on the phone that they could) and I would need to pay the same amount again for a new logo. No refund has been offered. I require a full refund and compensation for time spent and distress caused. I will provide a copy of the proof, a final copy and a snapshot of the amount taken from my bank account in Norwegian kroner. All events described occurred today 12th July 2024
              Read More
              Read 792 More Complaints

              Customer Reviews

              180 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nicole -

              07/24/2024

              Your product dosn't work. No one at wix under the the knew technoly, but a chosen few customer service agent. The agent do what the want with you site your paying. I have been paying for a site for 5 year not made any money. I put the same product on amazon, I make money. They tell you there going to call with an escalating the call, they never call back, or they seed you an email of bs. There ruin my business with there owner app always malfuctioning,and site. I really like arefund for videos falling of the site, and the not listen putting back the way they want. this unacceptable. They have remove my merchant account to time, trying to trick into getting there merchant account. There are one or good people, but the bad out weight the good. They dont have a number to call, you have fight with acomputer just to get a call back
              Read 179 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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