Business ProfileforBayshore Chrysler Jeep Dodge

On June 7 of 2022, I drove my 2017 ram 2500 to Bayshore dodge (Baytown) to repair cosmetic damages that occurred to the inside of the cab behind the back seat, back sliding window, overhead liner, back seat cover and a few other small odds and ends in the back part of the truck (cosmetic repairs). The technicians found no other issues other than cosmetic damages for repairs. The last week in August I was finally informed that all the cosmetic repairs to the inside of the truck were complete. The day I was scheduled to pick up the truck, I received a phone call informing me that a check engine light was informing the technician that there is an issue with my transmission. The technician then changed • solenoid pack (this has been changed 3 different times) which did not solve the issue. • Then they ordered and installed a new PCM (charging my insurance for a claim), once again this did not solve the issue. • New wiring transmission wiring harness (charging my insurance for a claim) • Transmission valve body • Another wiring harness change o Possibly one or two other attempted repairs I may have missed Still with the list of changes and repairs the service department still can not tell me what is wrong with my vehicle, nor can they properly repair my vehicle which is still under waranty. My truck has now been at the Bayshore dealership for over 160 days and counting. I am out of a truck and am unable to travel and utilize my vehicle as I normally would in these past several months. This is extremely frustrating because there was absolutely nothing mechanically wrong with the truck when I took it in over 5 months ago. The truck drove without any check engine light indicating any issues, and suddenly something is wrong with my truck and Bayshore service department cannot identify the issue. I have been more than patient with this service department. The technicians working on my vehicle caused this and now I am being severely inconvenienced due to the incompete