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Find a Location

Nutter Home Loans has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNutter Home Loans

    Mortgage Lenders
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    FHA Mortgage Loans, Conventional Mortgage Loans, VA Mortgage Loans, USDA Mortgage Loans, HARP 2.0 Mortgage Loans, Mortgage Loans with Lender Paid Mortgage Insurance, Reverse Mortgages

     

    Business Details

    This is a multi-location business.

    Find a Location

    Nutter Home Loans has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      4153 Broadway St, Kansas City, MO 64111-2619
      BBB File Opened:
      3/1/1956
      Business Started:
      10/1/1951
      Business Started Locally:
      10/1/1951
      Business Incorporated:
      1/19/1952
      Type of Entity:
      Corporation
      Alternate Business Name
      • James B Nutter & Company
      Business Management
      • James B. Nutter Jr., President
      • Stan Schoendaler, Customer Service Supervisor
      • George Lopez, Executive Vice President
      • Al Pitzner, Vice President
      Contact Information

      Principal

      • James B. Nutter Jr., President

      Customer Contact

      • Al Pitzner, Vice President
      Additional Contact Information

      Fax Numbers

      • (816) 751-6972
        Primary Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/11/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I have been with James B Nutter since 2004 after I bought my very first house. My parents have had James B Nutter for over 30 years now and since they had no issues, when I had to refinance away from the builder’s mortgage company, of course I went with them. For 18 years I paid on that house, never missed a payment. Never had any issues. This year my husband and I sold that house and bought a new one. Of course, since we have had great service with James B Nutter, we stayed with them, even though we actually could have gotten a slightly better rate with someone else. I like to stay loyal to companies who have proven themselves. This week, a week after closing, I get a phone call from a woman with a heavy accent that I can barely understand. She states that my mortgage company, doesn’t name it, sold my mortgage to them at ****** ******* and I need to pay her. We all get the calls from those with foreign accents trying to defraud us, so I laughed and said, “My mortgage company would never sell my business. They never informed me they were, and I can’t see them selling out a 20 year customer with no notice. You’re a fraud” and I hung up. I then called James B Nutter to see if they know of any scams going on. To my shock I am told that yeah they sold my mortgage to another company. No they didn’t let me know at any point in the process of this loan that it would be a possibility and someone would call me. No call….. So I e mail ***** ******. He confirms yes, they sold my mortgage, they do not care if I am unhappy or was a loyal customer for 20 years, it is what it is. So I want to warn people, do not use James B Nutter. Nothing is worse than standing by a company and being loyal for 20 years and then being told basically * *** and we sold your mortgage to a company that has multiple class action suits
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      FERNANDO P

      1 star

      04/21/2023

      Horrible customer service and representation on credit report. Deeply disappointed with this lender.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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