Business ProfileforCabins of the Smoky Mountains

I wish I would have come here first before booking the "Pure Gold" cabin with Cabins of the Smoky Mountains on Airbnb's website. If I could rate it zero, I would. We booked a trip for the 4th of July weekend for our 26th Wedding Anniversary. Our cabin's issues were: Hot tub not heating, hot tub jets turn off and won't turn back on after about 20 minutes, crumbs, dust and dirt on the floor, there was a milkbone dog biscuit on the upper deck right outside the door that had obviously been there for some time, and was attracting ants. The refrigerator was not clean, we had to clean before putting food in, chairs at the table were not clean and had greasy fingerprints and dirt, the chair in living room front legs are bent out and breaking, making the chair a safety hazard. The bench at the table is missing an arm with hardware sticking out and snagged us when we tried to sit on it. The windows haven't been cleaned in some time, significant film and grime, the carpet in living room was slipping as we walked because it wasn't tacked down, broken cabinet door in the kitchen, there were dirty dishes in the cabinet, one of which looked like it was used and the put right back. Every wooden table top inside and outside are all scratched up and peeling up and need to be refinished, the downstairs bed mattress needs to be replaced, it's broken down a lot. The bathroom floor wasn't cleaned and the cabinets are dirty, there were cobwebs in the showers, the upstairs TV was broken and sounded mechanical. The footboard was missing on the upstairs bed and I hurt my leg on the metal sticking out. The blinds on multiple windows were broken. We called to have things fixed all weekend, and no one came to fix any issues. They call these "Luxury Cabins". HA! The "board" needs to stay at these gross cabins and be subjected to the filth! Since it was the 4th of July weekend, everything was booked and we were stuck in the rat trap! They should be ashamed of even offering these to stay in.