Better Business Bureau Serving the Pacific SouthwestOur Team
Matthew Fehling
President & CEO
Patty Beckman
VP & Chief Financial Officer
Chad Frank
VP & Chief Activation Officer
Koriann Morales
VP & Chief Product Officer
JP Sander
VP of San Diego Operations
Michael Sedio
VP, Chief Operations Officer and General Counsel-Licensed to Practice Law in California
Noelle Rooke
VP & Chief People & Culture Officer
Michelle Marin
Vice President, Operations
Ana Amador
Conciliation & Engagement Supervisor
Spanish Language Contact
Earline Adams
Lead Customer Service Representative
Jose Anca
Capital Access Manager
Maria Alvarez
Community Concierge & Project Coordinator
Bryon Aderhold
Facilities Assistant
Dyane Arredondo
Conciliation & Engagement Specialist
Brendon Becker
Trade Practices Specialist
Sophie Bryant
Lead Data Quality Specialist
Shelley Bradley
Director of Signature Events
Anthony Bui
Creative Services Specialist
Kacey Baker
IT Support Specialist
Karen Bryant
Hospitality & Community Engagement Supervisor
Tomeisha Benjamin
Finance Coordinator
Eduardo Borquez
Entrepreneur Engagement Director
Christine Constran
Customer Service Supervisor
Denise Carter
Customer Service Representative
Faustine Chan
Community and Business Programs Director
Farzi Chapman
Volunteer Coordinator
Rosie Carrillo
Community Impact & Project Manager
Spanish Language Contact
Ligia Chang
Business Outreach and Communications Coordinator
Timothy Dow
Lead Accredited Business Support Specialist
Bob Day
BBB Business Community Executive
Joe Ducey
AVP, Public Engagement and Investigative Outreach
Kelly Farrelly
Accredited Business Support Specialist
Destiny Furnival
Conciliation & Engagement Specialist
Gaby Garcia
Financial Services Specialist
Jiovanni Garcia
Conciliation & Engagement Specialist
Yarell Gonzalez
Conciliation and Engagement Specialist
Jasmine Hill
Operations Engagement Lead
Joanna Holt
Customer Service Representative
Vanessa Hamann
Data Quality Specialist
Kryistyna Hook
Senior Director of Brand Strategies & Social Impact
Bob Hitchman
Director of Facilities
John Hessinger
Community Development Director
Alexis Hudemann
Community Marketing Executive
Alex Hernandez
Entrepreneur Program Coordinator
Nina Hack
Conciliation & Engagement Specialist
Helen Johnson
Director of Administration
Samantha Knecht
Senior Director of IT
Vicky Lockett
Associate Vice President, Stakeholder Engagement
Michael Lluvera
Creative Services Coordinator
Claudia Lozano
Financial Services Specialist
Spanish Language Contact
Cherri Letner
Information Specialist
Marc Manzi
BBB Retention Specialist
Marilyn Mott
Director of Community Outreach, Northern AZ
Alexia Morales
Community Concierge Assistant
Erin Morrow
Senior Director of Accredited Business Services
Rhonda Miller
Director of Business Engagement
Sam Mankin
Community Marketing Support Specialist
Madi Posey
Conciliation & Engagement Specialist
Rochelle Petrie
Community Concierge and Outreach Coordinator
Ahmad Qazi
Digital Marketing Specialist
Jake Roberts
Director of Creative Strategies & Brand Promotion
Karina Rodesno
Employee Programs & Benefits Manager
Spanish Language Contact
Gisselle Rodriguez
Trade Practices Specialist
Shelby Ruiz Cabrera
Conciliation & Engagement Specialist
Kelsey Rainey
Community Marketing Executive
Stephanie Simpson
Accredited Business Support Specialist
Katie Schaab
Senior Director of Community Marketing
Corey Snyder
Accredited Business & IT Support Specialist
Samantha Scholl
Associate Vice President, Innovation & Entrepreneur Programs
Leonard Schlenger
Accredited Business Support Specialist
Inna Torrico
Operations Manager
Stephanie Tuttle
Content and Communications Specialist
Tierra Terry
Director of Inclusion & Diversity Programming
Brett Timmins
BBB Business Community Executive
Dora Tram
Accredited Business Services Coordinator
Alexander Wade
Director, Information Systems
Ranie White
Controller
Kelli Williams
Community Concierge Assistant
Wilma Williams
BBB Retention Specialist
Rhianna Zastrow
Conciliation and Engagement Specialist