Top 3 BBB Member Business Solutions Success Stories of 2023
Paula Fleming, CMSO, shares Top 3 BBB member business solutions success stories of 2023.
Strategies that Helped Businesses Thrive in a Challenging Year
As the CMSO of the Better Business Bureau, I'm constantly inspired by the stories of our member businesses. In 2023, despite ongoing challenges, many of our members used our Business Solutions to achieve remarkable results. Today, I want to highlight three of these success stories, showcasing the power of our solutions to help businesses of all sizes grow and thrive.
Cornerstone Billing Services: A Website Makeover Boosts Revenue
Cornerstone Billing Services, a medical billing company in Charlestown, Rhode Island, was struggling to attract new clients. Their website was outdated and didn't effectively communicate their value proposition. Through the BBB's Website Design and Management program, Cornerstone received a professional website redesign, complete with ongoing hosting and maintenance. The new website is modern, mobile-friendly, and easy to navigate, and it helped Cornerstone attract new clients and increase their revenue by 20%.
Anne the Plumber: A Video Testimonial Builds Trust and Leads
Anne the Plumber, a small plumbing business in Woonsocket, Rhode Island, wanted to build trust with potential customers and generate more leads. She took advantage of the BBB's Video Production program to create a professional video testimonial featuring satisfied customers. The video was featured on Anne's website and social media channels, and it helped her win the trust of new customers and increase her lead generation by 30%.
The Frugal Flower, Inc.: Embracing Reviews Leads to Growth
The Frugal Flower, Inc., a florist in Sudbury, Massachusetts, was looking for ways to improve its online reputation and attract more customers. They enrolled in the BBB's Reputation Management program, which helped them acquire and respond to customer reviews. By actively managing their online reputation, The Frugal Flower was able to build trust with potential customers and increase their sales by 15%.
These are just three examples of the many success stories we've seen at the BBB in 2023. Our Business Solutions are designed to help businesses of all sizes overcome challenges and achieve their goals. If you're a business owner looking for ways to grow, I encourage you to explore the BBB's Business Solutions. We have a variety of programs and services that can help you reach your full potential.
Here are some of the other Business Solutions we offer:
- Accreditation: The BBB accreditation is a recognized symbol of trust and integrity.
- Dispute Resolution: We help businesses resolve customer complaints fairly and efficiently.
- Advertising and Marketing: We offer a variety of advertising and marketing programs to help businesses reach new customers.
- Events and Networking: We host events and networking opportunities that help businesses connect with potential customers and partners.
I'm confident that the BBB can be a valuable partner in your business success. Visit BBB.org or contact me directly to learn more about our Business Solutions.
In addition to the success stories I've highlighted, I'd also like to take this opportunity to thank all of our BBB members for their continued support. We're committed to helping businesses of all sizes thrive, and we're proud of the positive impact we've had on communities across the country.
I hope you found this blog post informative and inspiring.
