Get to know BBB's leadership team

Management team

President & CEO

508-308-7160

ksanders@boston.bbb.org

Chief Marketing & Sales Officer

508-652-4855

pfleming@boston.bbb.org

Chief Financial Officer

508-652-4877

lventura@boston.bbb.org

Leadership team

Director of Human Resources

508-652-4822

dshen@boston.bbb.org

Executive Director of Customer Care

508-652-4884

cneyland@boston.bbb.org

Community Relations & Event Marketing Manager

508-652-4808

dbass@boston.bbb.org

Customer Care Manager

508-652-4891

srodriguez-smith@boston.bbb.org

Customer Care Manager

508-652-4819

tcolacchio@boston.bbb.org