Ms. Ventura began her career at the Better Business Bureau (BBB) in 2000 as an Administrative Specialist and steadily advanced to Director, Vice President, and ultimately Chief Financial Officer and Chief Operating Officer(CFO/COO). As CFO/COO, she manages the organization's financial health by overseeing strategy, budgeting, forecasting and reporting with a strong focus on cost reduction and risk management. In this dual role Ms. Ventura collaborates with leadership to align financial goals with business objectives, while also overseeing Human Resources, IT and Operations to ensure efficient resource utilization and drive growth.

Ms. Ventura has extensive leadership training, including programs from the International Association of Better Business Bureaus and the Disney Institute, as well as completing the FBI Citizens' Academy in 2012. Prior to joining BBB, she worked at Bob’s Stores as a Back Office Manager. She holds a Bachelor of Science in Business Administration from Becker College.

She is active in several professional organizations, including the Society of Human Resource Management (SHRM), NorthEast Human Resource Association (NEHRA), and the American Society of Association Executives (ASAE). These affiliations help her stay engaged with industry standards and networking opportunities.

In her free time, Ms. Ventura loves enjoying live music, reading, spending time on the water, and traveling. During the winter, she often hits the trails for snowmobiling with her partner. As a devoted mother to her four children and stepdaughter, she values giving back to the community and regularly volunteers with the VA and other organizations.