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Schedule your Member Accredited Business virtual visit

We want you to get the most value for your BBB Member Accreditation. The time put in now, working together, will bring the most long term usefulness to your business.

Live chat with BBB

Need help with your Member Accreditation?

Your Customer Care team is here to help you navigate your BBB Membership. Schedule a conversation with your dedicated Customer Care Representative to learn what BBB has to offer your business.

All of these benefits are included in your Member Accreditation. We want to learn more about your business and align your business's needs with BBB's benefits of Accreditation.

Agenda 1

We will review how to:

  • Login and manage your BBB Account
  • Check the accuracy of your BBB Business Profile
  • Use BBB's Customer Review tools
  • Update my online Progress Bar and Data Assessment
  • Order free marketing products from the BBB Member Online Store
Agenda 2

We will review how to:

  • Login and manage your BBB Account
  • Check the accuracy of your BBB Business Profile
  • Use BBB's Customer Review tools
  • Update my online Progress Bar and Data Assessment
  • Order free marketing products from BBB Member Online Store

We will also:

  • Update photos for your BBB Business Profile provided by you
  • Take advantage of BBB's online resources
  • Request a Facebook Shoutout to promote your BBB Member Accreditation
Agenda 3
We will review how to:
  • Login and manage your BBB Account
  • Check the accuracy of your BBB Business Profile
  • Use BBB's Customer Review tools
  • Update my online Progress Bar and Data Assessment
  • Order free marketing products from BBB Member Online Store

We will also:

  • Update photos for your BBB Business Profile provided by you
  • Take advantage of BBB's online resources
  • Request a Facebook Shoutout to promote your BBB Member Accreditation
  • Request a custom website or business logo for your business

Schedule your virtual visit today.

Not sure who to schedule a virtual visit with?

Find out who your dedicated Customer Care Representative is.

Who is my Customer Care Rep?
Carla Neyland Customer Care
Carla Neyland

Executive Director of

Customer Care

Call or Text: 508-652-4884

cneyland@boston.bbb.org

Schedule your virtual visit
Teisha Colacchio Customer Care
Teisha Colacchio

Customer Care Manager

Call or Text: 508-652-4819

tcolacchio@boston.bbb.org

Schedule your virtual visit
Stephanie Rodriguez-Smith customer care
Stephanie Rodriguez-Smith

Customer Care Manager

Call or Text: 508-652-4891

srodriguez-smith@boston.bbb.org

Schedule your virtual visit
Ian Black Customer Care
Ian Blake

Customer Care Representative

Call or Text: 508-652-4829

iblake@boston.bbb.org

Schedule your virtual visit
Greg Comas customer care
Greg Comas

Customer Care Representative

Call or Text: 508-652-4817

gcomas@boston.bbb.org

Schedule your virtual visit
Jackie Costa customer care
Jackie Costa

Customer Care Representative

Call or Text: 508-652-4826

jcosta@boston.bbb.org

Schedule your virtual visit
Kelli Fanning customer care
Kelli Fanning

Customer Care Representative

Call or Text: 508-652-4872

kfanning@boston.bbb.org

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Gail Gelb customer care
Gail Gelb

Customer Care Representative

Call or Text: 508-652-4847

ggelb@boston.bbb.org

Schedule your virtual visit
Nic Peterson Customer Care
Nic Peterson

Customer Care Representative

Call or Text: 508-652-4825

npeterson@boston.bbb.org

Schedule your virtual visit
Kristen Wagner customer care
Kristen Wagner

Customer Care Representative

Call or Text: 508-652-4835

kwagner@boston.bbb.org

Schedule your virtual visit
Chaya Westerlind customer care
Chaya Westerlind

Customer Care Representative

Call or Text: 508-652-4868

cwesterlind@boston.bbb.org

Schedule your virtual visit

Your Customer Care Team is here to help you.

Live chat with BBB