Mail:

Better Business Bureau

1411 K Street, N.W. Suite 1000

Washington, DC 20005

 

Phone: 202-393-8000*

Fax: 202-393-1198

Email: info@mybbb.org

 

Office Hours:

8:00 am – 5:00 pm, EST, Monday-Friday

(excluding Federal holidays)

 

Staff:

Edward Johnson – President and CEO

Angela Obitz – Director of Operations

Kelsey Coleman – Director of Communications & Public Affairs

Rebecca Kieser – Director of Business Development

Derek Sweetman, Ph.D. – Director of Dispute Resolution

* This phone number is an automated help line available 24 hours a day, 7 days a week (24×7). Operators are available on this number from 9 am - 12 pm and 1 pm - 3 pm during normal office hours.