Address:
4011 Parnell Ave.
Fort Wayne, IN 46805
Office Hours:
M-F 8:00 AM - 4:30 PM EST
Phone Hours:
M-F 8:30 AM - 4:00 PM EST
Phone: (260) 423-4433 or toll-free (800) 552-4631
Fax: (260) 423-3301
Our hours of operations are from 8:00 a.m. to 4:30 p.m. A dispute resolution specialist is available by appointment only, however, we encourage customers to stop by our office to pick up or drop off complaint forms from the complaint and drop off boxes outside of our entrance.
Rick Walz - President & CEO - (260) 918-2073
Jan Diaz - Vice President - (260) 918-2060
Amy Kill - Administration & Accounting - (260) 918-2069
Chad B. - Data Quality & IT Administrator - (260) 969-9546
Andrew Shubert - Business Development Director - (260) 969-9551
Andrea Henry - Accredited Business Rep - (260) 918-2062
Melissa Hoot - Accredited Business Rep - (260) 969-9541
Deanna Pelak - Business Relations Consultant - (260) 969-9547
Candace Cooper - Business Development Rep - (574) 208-6716
Virginia (Ginny) Marquez - Business Development Rep - (260) 969-9549
Steve Stepp - Director of Digital Strategy - (260) 969-9552
Josh Patell - Digital Visibility Strategist - (260) 969-9542
Sheba Herring - Business Development Rep - (260)-918-2065
Dave Dalton - Digital Visibility Strategist - (260) 969-9558
Kaysey Craig - Core Services Manager - (260) 918-2063
Susie Firestine - Dispute Resolution - (260) 918-2070
Tobey Woodard - Customer Reviews, Business Vetting & Licensing Specialist - (260) 918-2078
Rachel Current - Investigations/Ad Review/Scam Tracker - (260) 918-2061
Pamela Jones - Core Services Team Member - (260) 918-2077
Sarina Way - Core Services & Arbitration Specialist - (260) 969-9557
Grace Wolfe - Core Services Specialist - (260) 918-2071
Skylar Batzka - Core Services Specialist - (260) 969-9540