Our hours of operations are from 8:00 a.m. to 4:30 p.m. A dispute resolution specialist is available by appointment only, however, we encourage customers to stop by our office to pick up or drop off complaint forms from the complaint and drop off boxes outside of our entrance.
Jan Diaz - President/CEO - (260) 918-2060
Steve Stepp - Vice President of Revenue - (260) 969-9552
Shannon Bearman - Charitable and Education Executive Director - (260) 918-2066
Amy Kill - Senior Payroll and Accounting Manager - (260) 918-2069
Rachel Current - Core Services Manager - (260) 918-2061
Melissa Studebaker - Executive Director - (260) 260-2063
Megan White - Marketing Manager and Community Engagement Specialist - (260) 918-2076
Tess Steffen - Content and Communications Specialist - (260) 918-2074
Skylar Batzka - Arbitration Specialist and Graphic Design - (260) 969-9540
Andrea Henry - Accredited Business Representative - (260) 918-2062
Melissa Hoot - Accredited Business Representative - (260) 969-9541
Deanna Pelak - Business Development RepRepresentative - (260) 969-9547
Virginia (Ginny) Marquez - Business Development Representative - (260) 969-9549
Leslie Goldman - Businsess Development Representative - (260 ) 234-3164
Alayna Knox - Business Development Representative - (260) 234-2914
Josh Patell - Digital Visibility Strategist - (260) 969-9542
Sheba Herring - Digital Visibility Strategist - (260) 918-2065
Tara Herman - Dispute Resolution Specialist - (260) 918-2070
Jessie Swaffer - Core Services Specialist - (260) 918-2072
Megan Kemery - Core Services Specialist - (260) 969-9558
Madalyn Jagger - Data Quality Specialist and Marketing Coordinator (260) 918-2071
Nicholas Baca - Data Integrity Specialist (260) 918-2064