Have questions regarding our Community Center? Check below for answers to commonly asked questions.
How do I reserve a meeting room?
Use our online form here, all requests are responded to within 2-3 business days, with exception to weekends and holidays. Organizations must be in good standing with BBB to reserve a room. You can contact us beforehand to confirm availability at reservations@arizonabbb.org or at (602) 212-2201.
Is there a fee to reserve a meeting room?
Yes. The prices are as follows:
Business Hour Rates* for BBB Accredited Businesses
Gila & Yuma: $30 an hour
Mohave, Coconino & Yavapai: $40 an hour
Pinal & Maricopa: $50 an hour
* Monday thru Friday from 9 a.m. - 4 p.m.
Business Hour Rates* for Non-Accredited Businesses
Gila & Yuma: $40 an hour
Mohave, Coconino & Yavapai: $50 an hour
Pinal & Maricopa: $60 an hour
* Monday thru Friday from 9 a.m. - 4 p.m.
After Hours Rates* for BBB Accredited Businesses
Gila & Yuma: $60 an hour
Mohave, Coconino & Yavapai: $80 an hour
Pinal & Maricopa: $100 an hour
* Monday thru Friday before 9 a.m. or after 4 p.m. & anytime Saturday thru Sunday
After Hours Rates* for Non-Accredited Businesses
Gila & Yuma: $80 an hour
Mohave, Coconino & Yavapai: $100 an hour
Pinal & Maricopa: $120 an hour
* Monday thru Friday before 9 a.m. or after 4 p.m. & anytime Saturday thru Sunday
BBB Accredited Businesses benefit from 12 hours of complimentary use of available meeting rooms. After 12 hours, the stated fees apply. Nonprofit organizations in good standing with BBB benefit from 4 hours of complimentary use of available meeting rooms.
When do I submit payment?
Once a reservation is submitted and availability is confirmed, BBB will send a payment form. Payment is required to secure the room.
Can I see the rooms before I make a reservation request?
Yes, you may contact us directly to schedule a tour at reservations@arizonabbb.org or at (602) 212-2201.
If I cancel my reservation, can I get a refund?
All cancellations must be received via email at reservations@arizonabbb.org. Cancellations received less than one (1) week prior to event date pay a cancellation fee equal to 50 percent of the room rental, where applicable. Cancellations received within 48 hours of the event start time pay a cancellation fee equal to 100 percent of the room rental. All conference room reservation “no shows” are treated as cancellations less than 48 hours before the event.
Do you have audiovisual equipment available?
Each room has at least one visual display, either projector or flat panel wall display, which can be connected to your laptop via HDMI. If your laptop cannot be connected via HDMI, please contact us directly to discuss.
Will I be allowed early access to my room to set up?
Because we book multiple groups per day, be sure to reserve any additional time you need for set up or clean up with your original reservation request.
Where do we park?
Parking availability is limited. It is helpful if you carpool or click here to see parking options.
Other questions?
Can’t find your question on this list? We are happy to help. Please contact us at reservations@arizonabbb.org or at (602) 212-2201 with any concern not addressed here.